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Date/Time: Mon, 06 May 2024 07:28:18 +0000



Funny result with third instance

View Count: 686

[2019-03-05 14:02:25]
RonW - Posts: 103
I had been running Sierra with 2 instances on startup for a while with no issues. Recently I added a third.

Now, when I start Sierra, instances 1 and 3 load on startup, but 2 does not. If I then select File/New Instance, Instance 2 will open up.

Any idea how I can just get all three of them to open on startup? My Global Settings/General Settings/Instances to Run on Startup is set at 3.

Thanks.
[2019-03-05 16:58:32]
Sierra Chart Engineering - Posts: 104368
You need to set Global Settings >> General Settings >> Instances to Run on Startup to 2, 3.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-09 10:47:35]
User662216 - Posts: 6
You need to set Global Settings >> General Settings >> Instances to Run on Startup to 2, 3.

I'm having the same issue, the setting above is applied yet only 1 & 3 load.
[2019-03-09 18:25:46]
RonW - Posts: 103
The suggested fix did work for me.
[2019-03-09 21:07:41]
Sierra Chart Engineering - Posts: 104368
In regards to post #3, when you start Sierra Chart, provide a copy of the Message Log following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-09 23:32:10]
User662216 - Posts: 6
Reading Internal Order ID file. | 2019-03-09 23:26:29
Reading Trade Orders file. | 2019-03-09 23:26:29
Reading Trade Positions file. | 2019-03-09 23:26:29
Account Balance file. | 2019-03-09 23:26:29
UDPListener (1292). Port 22904 | Listening on UDP port 22904. | 2019-03-09 23:26:29
Software version: 1882 64-bit | 2019-03-09 23:26:29
Usage end date: 2019-03-17 | 2019-03-09 23:26:29
Enabled for: Advanced Features. | 2019-03-09 23:26:29
Enabled for: Advanced Features 2. | 2019-03-09 23:26:29
Enabled for: Sierra Chart Historical Data Service. | 2019-03-09 23:26:29
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-03-09 23:26:29
Current selected Data/Trading service: BitMEX Trading Direct | 2019-03-09 23:26:29
Chart Update Interval: 500 | 2019-03-09 23:26:29
Intraday Data Storage Time Unit: 0 | 2019-03-09 23:26:29
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2019-03-09 23:26:29
2019-03-09 23:26:29 Local computer time | 2019-03-09 23:26:29
2019-03-09 23:26:29 Local computer time in UTC | 2019-03-09 23:26:29
2019-03-09 23:26:29 Local computer time in SC Time Zone | 2019-03-09 23:26:29
2019-03-09 23:26:28 Server time in UTC | 2019-03-09 23:26:29
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-03-09 23:26:29
Program path: E:\SierraChart\ | 2019-03-09 23:26:29
Data Files path: E:\SierraChart\Data\ | 2019-03-09 23:26:29
OS Version Number: 10.0 | 2019-03-09 23:26:29
Locale Setting: C | 2019-03-09 23:26:29
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-03-09 23:26:29

Created the DTC Protocol server. | 2019-03-09 23:26:29
DTC Protocol Server listening on port 11099. | 2019-03-09 23:26:29
Created the DTC Protocol historical data server. | 2019-03-09 23:26:29
HD Server Manager | Listening on port 11098 | 2019-03-09 23:26:29
Checking for new symbol settings. Requested symbol settings MD5 for service code bitmex.exchange.trading. Request ID: 1. | 2019-03-09 23:26:29
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:29
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-03-09 23:26:29
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:29
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-09 23:26:29
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-09 23:26:29
Symbol settings MD5 received. Request ID: 1. | 2019-03-09 23:26:29
Symbol settings are up-to-date for bitmex.exchange.trading. | 2019-03-09 23:26:29
Received 5 login tokens. | 2019-03-09 23:26:29
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:30
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-03-09 23:26:30
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-03-09 23:26:30
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:30
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:26:30
HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-03-09 23:26:30
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:31
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-03-09 23:26:31
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:32
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-03-09 23:26:32
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-03-09 23:26:32
Files to Open on Start up | Opening file: XBT.Cht | 2019-03-09 23:26:32
XBTUSD-BMEX 10000000 Volume #2 | Reloading chart. | 2019-03-09 23:26:32
XBTUSD-BMEX 30 Min #10 | Reloading chart. | 2019-03-09 23:26:33
XBTUSD-BMEX 60 Min #1 | Reloading chart. | 2019-03-09 23:26:33
XBTUSD-BMEX 240 Min #3 | Reloading chart. | 2019-03-09 23:26:33
XBTUSD-BMEX 10000000 Volume #7 | Reloading chart. | 2019-03-09 23:26:33
Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. | 2019-03-09 23:26:33
HD Request # 2 | Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex | 2019-03-09 23:26:33
HD Request # 2 | Download start date-time: 2019-03-09 23:25:58.000 | 2019-03-09 23:26:33
HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2019-03-09 23:26:33
Socket (1) | Creating socket. | 2019-03-09 23:26:34
Socket (1) | Connecting to IP: 192.81.56.146. | 2019-03-09 23:26:34
HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-03-09 23:26:34
HD Request # 2 | Sending historical data logon request message. | 2019-03-09 23:26:34
HD Request # 2 | Requesting Intraday data. Start date-time: 2019-03-09 23:25:58. Record interval: 0. Symbol: XBTUSD-BMEX | 2019-03-09 23:26:34
HD Request # 2 | Decompressing data. | 2019-03-09 23:26:34
HD Request # 2 | Receiving Intraday data for XBTUSD-BMEX starting at 2019-03-09 23:25:58 | 2019-03-09 23:26:34
HD Request # 2 | Timestamp of first Intraday data file record written: 2019-03-09 23:26:05 | 2019-03-09 23:26:34
Socket (1) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:34
HD Request # 2 | Historical data for XBTUSD-BMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-03-09 23:26:34
Historical data download thread signaled to stop. | 2019-03-09 23:26:34
Socket (1) | Socket gracefully closed by remote side. | 2019-03-09 23:26:35
Socket (1) | Closed. | 2019-03-09 23:26:35
HD Request # 2 | Received 99 records from 2019-03-09 23:25:58 to 2019-03-09 23:26:32 (34.0 seconds) and wrote 98 records for XBTUSD-BMEX | 2019-03-09 23:26:35
HD Request # 2 | Completion time: 1s | 2019-03-09 23:26:35
HD Request # 2 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 1 | 2019-03-09 23:26:35
Removed historical data download ID 1 | 2019-03-09 23:26:35

+ Loading market depth data. | 2019-03-09 23:26:35

BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2019-03-09 23:26:35
BitMEX Trading Direct | Connecting to WebSocket server. | 2019-03-09 23:26:35
BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:36
BitMEX Trading Direct socket (1) | Connecting to IP: 54.194.59.146. | 2019-03-09 23:26:36
BitMEX Trading Direct | Opening WebSocket. | 2019-03-09 23:26:36
BitMEX Trading Direct | Sending WebSocket handshake. | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. HTTP/1.1 101 Switching Protocols | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Date: Sat, 09 Mar 2019 23:26:35 GMT | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Connection: upgrade | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Set-Cookie: AWSALB=jeUplLW4hb7nrjdwQZGYas2Wh8hIb21EukHa1LLW6CvZZEeo+znCtnju/KUPIAKjGr3xp6Lgz+a3SM24q9pQVThn/gcLwRXK2Q2xFMiUbRvwhbb2tiiMbBgwgcep; Expires=Sat, 16 Mar 2019 23:26:35 GMT; Path=/ | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Upgrade: websocket | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Sec-WebSocket-Accept: CR5EL+iMASnAnL1ExqBHTeX5VXo= | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Sec-WebSocket-Version: 13 | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. WebSocket-Server: uWebSockets | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. Strict-Transport-Security: max-age=31536000; includeSubDomains | 2019-03-09 23:26:36
BitMEX Trading Direct | Header line. | 2019-03-09 23:26:36
BitMEX Trading Direct | Web socket state is now open. | 2019-03-09 23:26:36
BitMEX Trading Direct | Connected to data and trading server. | 2019-03-09 23:26:36
SC DTC Data with Market Depth | Starting real-time market data updates for: XBTUSD-BMEX. ID: 1 Service code: bitmex | 2019-03-09 23:26:36
SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2019-03-09 23:26:36
SC DTC Data with Market Depth | Requesting security definition data for: XBTUSD-BMEX. ID: 1 | 2019-03-09 23:26:36
+ Loading market depth data. | 2019-03-09 23:26:36
Intraday data recording state for symbol XBTUSD-BMEX is set to download 'Pending'. | 2019-03-09 23:26:36
DTC Client socket (2) | Creating socket. | 2019-03-09 23:26:36
DTC Client socket (2) | Connecting to IP: 192.81.56.146. | 2019-03-09 23:26:36
Delaying start of download for XBTUSD-BMEX | 2019-03-09 23:26:36
Requesting market depth updates for: XBTUSD-BMEX if supported. | 2019-03-09 23:26:36
SC DTC Data with Market Depth | Connected to server. | 2019-03-09 23:26:37
SC DTC Data with Market Depth | Starting socket receive thread. | 2019-03-09 23:26:37
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2019-03-09 23:26:37
+ Loading market depth data. | 2019-03-09 23:26:39
DTC Client socket (2) | Socket gracefully closed by remote side. | 2019-03-09 23:26:42
Loaded depth data records for XBTUSD-BMEX 2019-03-05 from 2019-03-05 00:00:03 to 2019-03-05 23:59:59. | 2019-03-09 23:26:45
Created process E:\SierraChart\SierraChartInstance_3\SierraChart_64.exe. Parameters: /enc:pOl9Vl9#zaCpci9#clit6pjT6Sl9clCaYEglcPh#VDCeKzl9cD2DcafpVHIjLc6ocEmuzpc7mEQpVZl97-iiLD2Dca2D7l9#zaCpc-796pie9HhK4HqN9KiB7KojLD2Dca2DhiKDc6I49Hl_4Sl9Lo6yLcpo7pKD7-iiLlCaTEglcPh#VDCizPfyzpieVahgcDdN946ilE6p6lC#ccQtzECeYahQVEVeQ69o74ltclch6lm14p6$VoVDmHhDK9UU. Current folder: E:\SierraChart\SierraChartInstance_3 | 2019-03-09 23:26:45
DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-09 23:26:45
DTC Client socket (2) | Closed. | 2019-03-09 23:26:45
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-03-09 23:26:45
SC DTC Data with Market Depth | Sending logon request message. | 2019-03-09 23:26:45
SC DTC Data with Market Depth | Disconnected from the server. | 2019-03-09 23:26:45
SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2019-03-09 23:26:45
HTTPS connection ID:1 to www.bitmex.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:46
HTTPS connection ID:1 to www.bitmex.com:443 for request ID:1 (2) | Connecting to IP: 54.194.59.146. | 2019-03-09 23:26:46
HTTPS connection ID:2 to www.bitmex.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:46
HTTPS connection ID:2 to www.bitmex.com:443 for request ID:2 (3) | Connecting to IP: 54.194.59.146. | 2019-03-09 23:26:46
HTTPS connection ID:3 to www.bitmex.com:443 for request ID:3 (4) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:46
HTTPS connection ID:3 to www.bitmex.com:443 for request ID:3 (4) | Connecting to IP: 54.194.59.146. | 2019-03-09 23:26:46
HTTPS connection ID:4 to www.bitmex.com:443 for request ID:4 (5) | Creating socket. Using TLS 1.2. | 2019-03-09 23:26:46
HTTPS connection ID:4 to www.bitmex.com:443 for request ID:4 (5) | Connecting to IP: 54.194.59.146. | 2019-03-09 23:26:46
BitMEX Trading Direct | ~~~ debug Orders http response: ~~~ | 2019-03-09 23:26:46
BitMEX Trading Direct | [] | 2019-03-09 23:26:46
Loaded depth data records for XBTUSD-BMEX 2019-02-28 from 2019-02-28 00:00:00 to 2019-02-28 23:55:20. | 2019-03-09 23:26:47
HTTPS connection ID:3 to www.bitmex.com:443 for request ID:3 (4) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:48
HTTPS connection ID:2 to www.bitmex.com:443 for request ID:2 (3) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:48
HTTPS connection ID:1 to www.bitmex.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:48
SC DTC Data with Market Depth | Connecting to the server ds3.sierracharts.com. Port 10048 | 2019-03-09 23:26:48
HTTPS connection ID:3 to www.bitmex.com:443 for request ID:3 (4) | Socket gracefully closed by remote side. | 2019-03-09 23:26:48
HTTPS connection ID:3 to www.bitmex.com:443 for request ID:3 (4) | Closed. | 2019-03-09 23:26:48
HTTPS connection ID:1 to www.bitmex.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:26:48
HTTPS connection ID:1 to www.bitmex.com:443 for request ID:1 (2) | Closed. | 2019-03-09 23:26:48
HTTPS connection ID:2 to www.bitmex.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2019-03-09 23:26:48
HTTPS connection ID:2 to www.bitmex.com:443 for request ID:2 (3) | Closed. | 2019-03-09 23:26:48
DTC Client socket (6) | Creating socket. | 2019-03-09 23:26:48
DTC Client socket (6) | Connecting to IP: 65.182.172.42. | 2019-03-09 23:26:48
SC DTC Data with Market Depth | Connected to server. | 2019-03-09 23:26:49
SC DTC Data with Market Depth | Starting socket receive thread. | 2019-03-09 23:26:49
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2019-03-09 23:26:49
HTTPS connection ID:4 to www.bitmex.com:443 for request ID:4 (5) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:49
HTTPS connection ID:4 to www.bitmex.com:443 for request ID:4 (5) | Socket gracefully closed by remote side. | 2019-03-09 23:26:49
HTTPS connection ID:4 to www.bitmex.com:443 for request ID:4 (5) | Closed. | 2019-03-09 23:26:49
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-03-09 23:26:49
SC DTC Data with Market Depth | Sending logon request message. | 2019-03-09 23:26:49
SC DTC Data with Market Depth | Received logon response. | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Successfully connected. | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Trading is not supported. | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XBTUSD-BMEX | 2019-03-09 23:26:51
Loaded depth data records for XBTUSD-BMEX 2019-03-01 from 2019-03-01 08:56:18 to 2019-03-01 23:27:38. | 2019-03-09 23:26:51
SC DTC Data with Market Depth | Clearing market depth for XBTUSD-BMEX. | 2019-03-09 23:26:52
Opened cached Depth file: E:\SierraChart\Data\MarketDepthData\XBTUSD-BMEX.2019-03-09.depth | 2019-03-09 23:26:52
SC DTC Data with Market Depth | Received security definition for symbol XBTUSD-BMEX | 2019-03-09 23:26:53
Loaded depth data records for XBTUSD-BMEX 2019-03-06 from 2019-03-06 00:00:03 to 2019-03-06 23:59:59. | 2019-03-09 23:26:53
Loaded depth data records for XBTUSD-BMEX 2019-03-05 from 2019-03-05 00:00:03 to 2019-03-05 23:59:59. | 2019-03-09 23:26:54
HD Request # 3 | Downloading Intraday chart data for XBTUSD-BMEX to the file XBTUSD-BMEX.scid. Service: bitmex | 2019-03-09 23:26:58
HD Request # 3 | Download start date-time: 2019-03-09 23:26:32.000 | 2019-03-09 23:26:58
HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2019-03-09 23:26:58
Socket (2) | Creating socket. | 2019-03-09 23:26:58
Socket (2) | Connecting to IP: 65.182.172.42. | 2019-03-09 23:26:58
Loaded depth data records for XBTUSD-BMEX 2019-03-02 from 2019-03-02 08:13:28 to 2019-03-02 23:54:42. | 2019-03-09 23:26:58
HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-03-09 23:26:58
HD Request # 3 | Sending historical data logon request message. | 2019-03-09 23:26:58
HD Request # 3 | Requesting Intraday data. Start date-time: 2019-03-09 23:26:32. Record interval: 0. Symbol: XBTUSD-BMEX | 2019-03-09 23:26:58
+ Loading market depth data. | 2019-03-09 23:26:58
HD Request # 3 | Decompressing data. | 2019-03-09 23:26:58
HD Request # 3 | Receiving Intraday data for XBTUSD-BMEX starting at 2019-03-09 23:26:32 | 2019-03-09 23:26:58
HD Request # 3 | Timestamp of first Intraday data file record written: 2019-03-09 23:26:32 | 2019-03-09 23:26:58
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:26:58
Historical data download thread signaled to stop. | 2019-03-09 23:26:58
HD Request # 3 | Received 86 records from 2019-03-09 23:26:32 to 2019-03-09 23:26:55 (23.0 seconds) and wrote 85 records for XBTUSD-BMEX | 2019-03-09 23:26:58
Socket (2) | Socket gracefully closed by remote side. | 2019-03-09 23:26:58
Socket (2) | Closed. | 2019-03-09 23:26:58
Added 21 Time and Sales records to Intraday data file for XBTUSD-BMEX after download. | 2019-03-09 23:26:58
HD Request # 3 | Completion time: 0s | 2019-03-09 23:26:58
HD Request # 3 | Intraday data download complete for XBTUSD-BMEX. Unique request ID: 2 | 2019-03-09 23:26:58
Removed historical data download ID 2 | 2019-03-09 23:26:58
Real-time Intraday chart data file updates started for XBTUSD-BMEX | 2019-03-09 23:26:58
Intraday chart data file opened for XBTUSD-BMEX | 2019-03-09 23:26:58

Opened cached Intraday file: E:\SierraChart\Data\XBTUSD-BMEX.scid | 2019-03-09 23:27:01
Loaded depth data records for XBTUSD-BMEX 2019-02-27 from 2019-02-27 23:25:58 to 2019-02-27 23:59:59. | 2019-03-09 23:27:02
Loaded depth data records for XBTUSD-BMEX 2019-03-03 from 2019-03-03 10:17:08 to 2019-03-03 23:59:59. | 2019-03-09 23:27:10
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2019-03-09 23:27:14
HD Server Manager | Started new historical data server. Count=1 | 2019-03-09 23:27:14
HD Server | Thread:18040 (2) | Creating socket. | 2019-03-09 23:27:14
HD Server | Setting DTC encoding to Binary VLS | Thread:18040 | 2019-03-09 23:27:14
HD Server | Received login. Requesting authorization. | Username: x. | Thread:18040 | 2019-03-09 23:27:14
HD Server | Login has been authorized. | Username: x. | Thread:18040 | 2019-03-09 23:27:14
HD Server | HD Request #2 | Socket: 2 | Symbol: BTCUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2019-03-09 23:25:54 | ClientRequestID: 2 | Username: x. | Thread:18040 | 2019-03-09 23:27:14
SC DTC Data with Market Depth | Starting real-time market data updates for: BTCUSD-BITFINEX. ID: 2 Service code: bitfinex | 2019-03-09 23:27:14
SC DTC Data with Market Depth | Requesting security definition data for: BTCUSD-BITFINEX. ID: 2 | 2019-03-09 23:27:14
Delaying start of download for BTCUSD-BITFINEX | 2019-03-09 23:27:14
SC DTC Data with Market Depth | Received security definition for symbol BTCUSD-BITFINEX | 2019-03-09 23:27:14
Loaded depth data records for XBTUSD-BMEX 2019-03-06 from 2019-03-06 00:00:03 to 2019-03-06 23:59:59. | 2019-03-09 23:27:17
Loaded depth data records for XBTUSD-BMEX 2019-02-28 from 2019-02-28 00:00:00 to 2019-02-28 23:55:20. | 2019-03-09 23:27:19
Loaded depth data records for XBTUSD-BMEX 2019-03-07 from 2019-03-07 00:00:03 to 2019-03-07 23:59:59. | 2019-03-09 23:27:20
HD Request # 4 | Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex | 2019-03-09 23:27:20
HD Request # 4 | Download start date-time: 2019-03-09 23:25:54.000 | 2019-03-09 23:27:20
HD Request # 4 | Using server: ds4.sierracharts.com port 10150 | 2019-03-09 23:27:20
Socket (3) | Creating socket. | 2019-03-09 23:27:20
Socket (3) | Connecting to IP: 192.81.56.146. | 2019-03-09 23:27:20
HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-03-09 23:27:20
HD Request # 4 | Sending historical data logon request message. | 2019-03-09 23:27:20
HD Request # 4 | Requesting Intraday data. Start date-time: 2019-03-09 23:25:54. Record interval: 0. Symbol: BTCUSD-BITFINEX | 2019-03-09 23:27:21
HD Request # 4 | Decompressing data. | 2019-03-09 23:27:21
HD Request # 4 | Receiving Intraday data for BTCUSD-BITFINEX starting at 2019-03-09 23:25:54 | 2019-03-09 23:27:21
HD Request # 4 | Timestamp of first Intraday data file record written: 2019-03-09 23:26:02 | 2019-03-09 23:27:21
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:27:21
Historical data download thread signaled to stop. | 2019-03-09 23:27:21
HD Request # 4 | Received 13 records from 2019-03-09 23:25:54 to 2019-03-09 23:27:12 (78.0 seconds) and wrote 12 records for BTCUSD-BITFINEX | 2019-03-09 23:27:21
HD Request # 4 | Completion time: 1s | 2019-03-09 23:27:21
HD Request # 4 | Intraday data download complete for BTCUSD-BITFINEX. Unique request ID: 3 | 2019-03-09 23:27:21
Removed historical data download ID 3 | 2019-03-09 23:27:21
Real-time Intraday chart data file updates started for BTCUSD-BITFINEX | 2019-03-09 23:27:21
Intraday chart data file opened for BTCUSD-BITFINEX | 2019-03-09 23:27:21

Socket (3) | Socket gracefully closed by remote side. | 2019-03-09 23:27:21
Socket (3) | Closed. | 2019-03-09 23:27:21
HD Server | HD Request #2 | Socket: 2 | Symbol: BTCUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 13 | ClientRequestID: 2 | Username: x. | Thread:18040 | 2019-03-09 23:27:21
HD Server | Thread:18040 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:27:21
HD Server | Thread:18040 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-09 23:27:21
HD Server | Thread:18040 (2) | Closed. | 2019-03-09 23:27:21
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2019-03-09 23:27:21
HD Server Manager | Started new historical data server. Count=2 | 2019-03-09 23:27:21
HD Server | Thread:15660 (2) | Creating socket. | 2019-03-09 23:27:21
HD Server | Setting DTC encoding to Binary VLS | Thread:15660 | 2019-03-09 23:27:21
HD Server | Received login. Requesting authorization. | Username: x. | Thread:15660 | 2019-03-09 23:27:21
HD Server | Login has been authorized. | Username: x. | Thread:15660 | 2019-03-09 23:27:21
HD Server | HD Request #3 | Socket: 2 | Symbol: ETHUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2019-03-09 23:25:14 | ClientRequestID: 3 | Username: x. | Thread:15660 | 2019-03-09 23:27:21
SC DTC Data with Market Depth | Starting real-time market data updates for: ETHUSD-BITFINEX. ID: 3 Service code: bitfinex | 2019-03-09 23:27:21
SC DTC Data with Market Depth | Requesting security definition data for: ETHUSD-BITFINEX. ID: 3 | 2019-03-09 23:27:21
Delaying start of download for ETHUSD-BITFINEX | 2019-03-09 23:27:21
HD Server | Server thread ending. Closing socket. | Username: x. | Thread:18040 | 2019-03-09 23:27:21
HD Server Manager | Current server count=1 | 2019-03-09 23:27:21
SC DTC Data with Market Depth | Received security definition for symbol ETHUSD-BITFINEX | 2019-03-09 23:27:21
DTC Protocol server | Incoming connection from 127.0.0.1. | 2019-03-09 23:27:25
DTCServer (3) | Creating socket. | 2019-03-09 23:27:25
DTC client #1. 127.0.0.1 | Set DTC encoding to Binary VLS | 2019-03-09 23:27:25
DTC client #1. 127.0.0.1 | Requested heartbeat interval: 20 | 2019-03-09 23:27:25
DTC client #1. Sierra Chart. 127.0.0.1 | Received logon request. | 2019-03-09 23:27:25
DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: x. Result text: Connected to SC DTC Protocol server. Service=bitmex.exchange.trading|SymbolSettings=bitmex.exchange.trading | 2019-03-09 23:27:25
HD Request # 5 | Downloading Intraday chart data for ETHUSD-BITFINEX to the file ETHUSD-BITFINEX.scid. Service: bitfinex | 2019-03-09 23:27:27
HD Request # 5 | Download start date-time: 2019-03-09 23:25:14.000 | 2019-03-09 23:27:27
HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2019-03-09 23:27:27
Socket (4) | Creating socket. | 2019-03-09 23:27:27
Socket (4) | Connecting to IP: 65.182.172.42. | 2019-03-09 23:27:27
HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-03-09 23:27:27
HD Request # 5 | Sending historical data logon request message. | 2019-03-09 23:27:27
HD Request # 5 | Requesting Intraday data. Start date-time: 2019-03-09 23:25:14. Record interval: 0. Symbol: ETHUSD-BITFINEX | 2019-03-09 23:27:27
HD Request # 5 | Decompressing data. | 2019-03-09 23:27:27
HD Request # 5 | Receiving Intraday data for ETHUSD-BITFINEX starting at 2019-03-09 23:25:14 | 2019-03-09 23:27:27
HD Request # 5 | Timestamp of first Intraday data file record written: 2019-03-09 23:26:09 | 2019-03-09 23:27:27
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-03-09 23:27:27
Historical data download thread signaled to stop. | 2019-03-09 23:27:27
HD Request # 5 | Received 9 records from 2019-03-09 23:25:14 to 2019-03-09 23:27:01 (107.0 seconds) and wrote 8 records for ETHUSD-BITFINEX | 2019-03-09 23:27:27
HD Request # 5 | Completion time: 1s | 2019-03-09 23:27:27
HD Request # 5 | Intraday data download complete for ETHUSD-BITFINEX. Unique request ID: 4 | 2019-03-09 23:27:27
Removed historical data download ID 4 | 2019-03-09 23:27:27
Real-time Intraday chart data file updates started for ETHUSD-BITFINEX | 2019-03-09 23:27:27
Intraday chart data file opened for ETHUSD-BITFINEX | 2019-03-09 23:27:27

Socket (4) | Socket gracefully closed by remote side. | 2019-03-09 23:27:27
Socket (4) | Closed. | 2019-03-09 23:27:27
HD Server | HD Request #3 | Socket: 2 | Symbol: ETHUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 9 | ClientRequestID: 3 | Username: x. | Thread:15660 | 2019-03-09 23:27:28
HD Server | Thread:15660 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:27:28
HD Server | Thread:15660 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-09 23:27:28
HD Server | Thread:15660 (2) | Closed. | 2019-03-09 23:27:28
HD Server | Server thread ending. Closing socket. | Username: x. | Thread:15660 | 2019-03-09 23:27:28
HD Server Manager | Current server count=0 | 2019-03-09 23:27:28
Loaded depth data records for XBTUSD-BMEX 2019-03-01 from 2019-03-01 08:56:18 to 2019-03-01 23:27:38. | 2019-03-09 23:27:29
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2019-03-09 23:27:35
HD Server Manager | Started new historical data server. Count=1 | 2019-03-09 23:27:35
HD Server | Thread:9936 (2) | Creating socket. | 2019-03-09 23:27:35
HD Server | Setting DTC encoding to Binary VLS | Thread:9936 | 2019-03-09 23:27:35
HD Server | Received login. Requesting authorization. | Username: x. | Thread:9936 | 2019-03-09 23:27:35
HD Server | Login has been authorized. | Username: x. | Thread:9936 | 2019-03-09 23:27:35
HD Server | HD Request #4 | Socket: 2 | Symbol: ETHUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2019-03-09 23:27:01 | ClientRequestID: 4 | Username: x. | Thread:9936 | 2019-03-09 23:27:35
HD Server | HD Request #4 | Socket: 2 | Symbol: ETHUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1 | ClientRequestID: 4 | Username: x. | Thread:9936 | 2019-03-09 23:27:35
HD Server | Thread:9936 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:27:36
HD Server | Thread:9936 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-09 23:27:36
HD Server | Thread:9936 (2) | Closed. | 2019-03-09 23:27:36
HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2019-03-09 23:27:36
HD Server Manager | Started new historical data server. Count=2 | 2019-03-09 23:27:36
HD Server | Thread:15356 (2) | Creating socket. | 2019-03-09 23:27:36
HD Server | Setting DTC encoding to Binary VLS | Thread:15356 | 2019-03-09 23:27:36
HD Server | Received login. Requesting authorization. | Username: x. | Thread:15356 | 2019-03-09 23:27:36
HD Server | Login has been authorized. | Username: x. | Thread:15356 | 2019-03-09 23:27:36
HD Server | HD Request #5 | Socket: 2 | Symbol: BTCUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2019-03-09 23:27:12 | ClientRequestID: 5 | Username: x. | Thread:15356 | 2019-03-09 23:27:36
HD Server | HD Request #5 | Socket: 2 | Symbol: BTCUSD-BITFINEX | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 3 | ClientRequestID: 5 | Username: x. | Thread:15356 | 2019-03-09 23:27:36
HD Server | Thread:15356 (2) | Socket gracefully closed by remote side. | 2019-03-09 23:27:36
HD Server | Thread:15356 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-03-09 23:27:36
HD Server | Thread:15356 (2) | Closed. | 2019-03-09 23:27:36
HD Server | Server thread ending. Closing socket. | Username: x. | Thread:15356 | 2019-03-09 23:27:36
HD Server Manager | Current server count=1 | 2019-03-09 23:27:36
HD Server | Server thread ending. Closing socket. | Username: x. | Thread:9936 | 2019-03-09 23:27:36
HD Server Manager | Current server count=0 | 2019-03-09 23:27:36
Loaded depth data records for XBTUSD-BMEX 2019-03-04 from 2019-03-04 00:00:04 to 2019-03-04 23:59:59. | 2019-03-09 23:27:37
Opened cached Intraday file: E:\SierraChart\Data\ETHUSD-BITFINEX.scid | 2019-03-09 23:27:37
Opened cached Intraday file: E:\SierraChart\Data\BTCUSD-BITFINEX.scid | 2019-03-09 23:27:46
Loaded depth data records for XBTUSD-BMEX 2019-03-07 from 2019-03-07 00:00:03 to 2019-03-07 23:59:59. | 2019-03-09 23:27:49
Loaded depth data records for XBTUSD-BMEX 2019-03-08 from 2019-03-08 00:00:03 to 2019-03-08 23:59:59. | 2019-03-09 23:27:50
Loaded depth data records for XBTUSD-BMEX 2019-03-02 from 2019-03-02 08:13:28 to 2019-03-02 23:54:42. | 2019-03-09 23:27:50
Loaded depth data records for XBTUSD-BMEX 2019-03-03 from 2019-03-03 10:17:08 to 2019-03-03 23:59:59. | 2019-03-09 23:28:02
Loaded depth data records for XBTUSD-BMEX 2019-03-05 from 2019-03-05 00:00:03 to 2019-03-05 23:59:59. | 2019-03-09 23:28:09
Loaded depth data records for XBTUSD-BMEX 2019-03-08 from 2019-03-08 00:00:03 to 2019-03-08 23:59:59. | 2019-03-09 23:28:13
Loaded depth data records for XBTUSD-BMEX 2019-03-09 from 2019-03-09 00:00:03 to 2019-03-09 23:25:57. | 2019-03-09 23:28:23
Loaded depth data records for XBTUSD-BMEX 2019-03-04 from 2019-03-04 00:00:04 to 2019-03-04 23:59:59. | 2019-03-09 23:28:27
Loaded depth data records for XBTUSD-BMEX 2019-03-06 from 2019-03-06 00:00:03 to 2019-03-06 23:59:59. | 2019-03-09 23:28:31
Loaded depth data records for XBTUSD-BMEX 2019-03-09 from 2019-03-09 00:00:03 to 2019-03-09 23:25:57. | 2019-03-09 23:28:35
Loaded depth data records for XBTUSD-BMEX 2019-03-05 from 2019-03-05 00:00:03 to 2019-03-05 23:59:59. | 2019-03-09 23:28:39
Loaded depth data records for XBTUSD-BMEX 2019-03-07 from 2019-03-07 00:00:03 to 2019-03-07 23:59:59. | 2019-03-09 23:28:42
Loaded depth data records for XBTUSD-BMEX 2019-03-06 from 2019-03-06 00:00:03 to 2019-03-06 23:59:59. | 2019-03-09 23:28:46
Loaded depth data records for XBTUSD-BMEX 2019-03-08 from 2019-03-08 00:00:03 to 2019-03-08 23:59:59. | 2019-03-09 23:28:52
Loaded depth data records for XBTUSD-BMEX 2019-03-07 from 2019-03-07 00:00:03 to 2019-03-07 23:59:59. | 2019-03-09 23:28:57
Loaded depth data records for XBTUSD-BMEX 2019-03-09 from 2019-03-09 00:00:03 to 2019-03-09 23:25:57. | 2019-03-09 23:29:00
Loaded depth data records for XBTUSD-BMEX 2019-03-08 from 2019-03-08 00:00:03 to 2019-03-08 23:59:59. | 2019-03-09 23:29:01
Loaded depth data records for XBTUSD-BMEX 2019-03-09 from 2019-03-09 00:00:03 to 2019-03-09 23:25:57. | 2019-03-09 23:29:03

[2019-03-10 00:26:09]
Sierra Chart Engineering - Posts: 104368
We think we know the reason for the problem. This will be resolved in the next release. For now remove all spaces surrounding the list of numbers. That will solve the issue.
Sierra Chart Support - Engineering Level

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