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Date/Time: Wed, 08 May 2024 12:38:37 +0000

How to Post a Message for Support

Trade Activity Log

View Count: 671

[2019-03-04 23:26:34]
[Go To First Post]
User658889 - Posts: 11
Hi

Im sim trading off of the chart and nothing is showing up in the log. Can you help me please.
[2019-03-05 02:27:42]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-05 13:22:20]
[Go To First Post]
User658889 - Posts: 11
I did all that before I asked for help. Still nothing. What next?
[2019-03-05 17:44:59]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
There must be an incorrect setting. Take a screenshot of the top of the Trade Activity Log and attach it here. Follow these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-03-05 18:05:08]
[Go To First Post]
User658889 - Posts: 11
ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note  AccountBalance
Order  2019-03-04 07:57:57.496    Connected to server                Unspecified      None                
Order  2019-03-04 07:58:02.487    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-04 07:58:02.488    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-04 07:58:02.489    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-04 08:02:01.335    Disconnected from server                Unspecified      None                
Order  2019-03-04 08:02:13.605    Connected to server                Unspecified      None                
Order  2019-03-04 08:02:18.595    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-04 08:02:18.596    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-04 08:02:18.597    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-04 11:36:21.742    Flagging to reload Trades list in charts                Unspecified      None                
Order  2019-03-04 11:36:35.839    Flagging to reload Trades list in charts                Unspecified      None                
Order  2019-03-04 11:56:15.784    Flagging to reload Trades list in charts                Unspecified      None                
Order  2019-03-04 12:03:08.581    Disconnected from server                Unspecified      None                
Order  2019-03-04 17:20:37.723    Connected to server                Unspecified      None                
Order  2019-03-04 17:20:42.723    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-04 17:20:42.725    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-04 17:20:42.726    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-04 17:31:32.350    Disconnected from server                Unspecified      None                
Order  2019-03-04 18:00:32.676    Flagging to reload Trades list in charts                Unspecified      None                
Order  2019-03-05 08:06:56.105    Connected to server                Unspecified      None                
Order  2019-03-05 08:07:01.095    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-05 08:07:01.096    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-05 08:07:01.097    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-05 08:13:13.288    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-05 08:13:13.289    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-05 08:13:13.290    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-05 08:18:51.294    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-05 08:18:51.295    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-05 08:18:51.296    Flagging orders waiting for service update. Account: No account specified                Unspecified      None                
Order  2019-03-05 11:40:08.719    Disconnected from server                Unspecified      None                
Order  2019-03-05 11:48:49.222    Connected to server                Unspecified      None                
Order  2019-03-05 11:48:54.215    Requested Open orders from trading service                Unspecified      None                
Order  2019-03-05 11:48:54.217    TransAct Trading | No Trade Positions reported by DTC Server. Clearing existing Trade Positions.                Unspecified      None                
Order  2019-03-05 11:48:54.218    Flagging orders waiting for service update. Account: No account specified                Unspecified      None
[2019-03-05 18:19:27]
[Go To First Post]
User658889 - Posts: 11
Is it because Transact is selected under Data Trade service?
[2019-03-05 21:28:20]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
What we need to see is a screenshot like this:
https://www.sierrachart.com/images/TradeActivityLogSettings.png

Or if you can just tell us the settings you have.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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