Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 08 May 2024 08:12:11 +0000
New Account Created On Accident
View Count: 562
| [2019-02-26 22:46:23] |
| user5324 - Posts: 10 |
|
I accidentally created a new account, GardnerLile, when trying to pay for more charting on my original account. How can I move the credit to my old account so that I still have access to my old chartbooks? Any and all help is appreciated.
|
| [2019-02-26 22:49:33] |
| |
|
We will take care of this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-26 23:15:43] |
| user5324 - Posts: 10 |
|
Please let me know when it has been fixed. Thanks
|
| [2019-02-27 15:04:46] |
| |
|
Please start a new ticket using your new account "GardnerLile" here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets In the ticket request that we transfer the balance over to your old account. Sierra Chart Support |
To post a message in this thread, you need to log in with your Sierra Chart account: