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Date/Time: Thu, 09 May 2024 01:12:09 +0000



Data Is Not Real-Time

View Count: 535

[2019-02-26 15:07:48]
Anthony - Posts: 2
I am a new user and my data is not updating in real time. After I login, I get the current data, but it does not update.

If I disconnect from the data sources and then reconnect, then I will get the renewed data.

Anyone have ideas on how to correct this?

Thanks,
[2019-02-26 15:22:41]
Sierra Chart - Max - Posts: 5608
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. And *think about that information* before you ask questions about real-time futures data.
Sierra Chart Support
[2019-02-26 16:33:09]
Anthony - Posts: 2
CL and ES.
[2019-02-26 17:17:12]
Sierra Chart Engineering - Posts: 104368
Since you do not have a trading account, the CME cost alone on this is going to be about 150USD a month. That's what the CME wants. Then there is a real-time connection fee as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-26 17:17:38

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