Home >> Support Board

Support Board

Date/Time: Thu, 09 May 2024 01:49:45 +0000

How to Post a Message for Support

problem connecting with Gain

View Count: 1301

[2019-02-26 00:23:06] #1 [Go To First Post]
User111577 - Posts: 4
Since today I'm having problem connecting to Gain from SC. I have not change anything and I can connect to my Gain account from other plattforms See the log Reading Internal Order ID file. \| 2019-02-25 19:16:40 Reading Trade Orders file. \| 2019-02-25 19:16:40 Reading Trade Positions file. \| 2019-02-25 19:16:40 Account Balance file. \| 2019-02-25 19:16:40 UDPListener (1320). Port 22904 \| Listening on UDP port 22904. \| 2019-02-25 19:16:40 Software version: 1875 64-bit \| 2019-02-25 19:16:40 Usage end date: 2019-03-27 \| 2019-02-25 19:16:40 Enabled for: Advanced Features. \| 2019-02-25 19:16:40 Enabled for: Advanced Features 2. \| 2019-02-25 19:16:40 Enabled for: Sierra Chart Historical Data Service. \| 2019-02-25 19:16:40 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-02-25 19:16:40 Current selected Data/Trading service: GAIN Capital/OEC \| 2019-02-25 19:16:40 Chart Update Interval: 10 \| 2019-02-25 19:16:40 Intraday Data Storage Time Unit: 0 \| 2019-02-25 19:16:40 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-02-25 19:16:40 2019-02-25 20:16:40 Local computer time \| 2019-02-25 19:16:40 2019-02-26 00:16:40 Local computer time in UTC \| 2019-02-25 19:16:40 2019-02-25 19:16:40 Local computer time in SC Time Zone \| 2019-02-25 19:16:40 2019-02-26 00:16:01 Server time in UTC \| 2019-02-25 19:16:40 Local computer UTC time and Server UTC time difference: 38 seconds. \| 2019-02-25 19:16:40 Notice: Your computer's clock is off by 38 seconds. For help with this, press the 'Send for Analysis' button. \| 2019-02-25 19:16:40 Program path: C:\SierraChart\ \| 2019-02-25 19:16:40 Data Files path: C:\SierraChart\Data\ \| 2019-02-25 19:16:40 OS Version Number: 10.0 \| 2019-02-25 19:16:40 Locale Setting: C \| 2019-02-25 19:16:40 DLLs: amirN.dll, Convergent_64.dll, swing-points.dll, Theoretical Average.dll, Theoretical Average_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll \| 2019-02-25 19:16:40 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. \| 2019-02-25 19:16:40 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:16:40 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Connecting to IP: 46.4.97.203. \| 2019-02-25 19:16:40 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:40 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:40 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:16:40 Received 5 login tokens. \| 2019-02-25 19:16:41 Symbol settings MD5 received. Request ID: 1. \| 2019-02-25 19:16:41 Symbol settings are up-to-date for oec. \| 2019-02-25 19:16:41 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:41 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:41 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Closed. \| 2019-02-25 19:16:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Closed. \| 2019-02-25 19:16:41 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:16:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Connecting to IP: 46.4.97.203. \| 2019-02-25 19:16:42 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:43 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:16:43 Files to Open on Start up \| Opening file: ES trade64bits.Cht \| 2019-02-25 19:16:44 Loading DLL C:\SierraChart\Data\Convergent_64.dll \| 2019-02-25 19:16:44 @ES# Renko 4t #9 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #2 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #2 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #2 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #3 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #3 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [CB] Point & Figure 1-9 #3 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# Daily #13 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #6 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #6 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #6 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #7 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #7 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [CB] Flex Renko 6-5-1 #7 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# Aligned Renko 2t #8 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] 15 Min #16 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [CB] 15 Min #16 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [CB] 15 Min #16 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# Flex Renko 6-5-1 #11 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [C] 15 Min #12 \| Reloading chart. \| 2019-02-25 19:16:44 @ES# [C] 15 Min #12 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:44 @ES# [C] 15 Min #12 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:44 @ES# 60 Min #10 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# 30 Min #18 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# Aligned Renko 4t #5 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# Point & Figure 1-7 #1 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# [CB] Point & Figure 1-9 #4 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# [CB] Point & Figure 1-9 #4 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:45 @ES# [CB] Point & Figure 1-9 #4 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:45 @ES# [CB] Flex Renko 6-5-1 #14 \| Reloading chart. \| 2019-02-25 19:16:45 @ES# [CB] Flex Renko 6-5-1 #14 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-25 19:16:45 @ES# [CB] Flex Renko 6-5-1 #14 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-25 19:16:45 @ES# Flex Renko 4-2-2 #15 \| Reloading chart. \| 2019-02-25 19:16:46 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:16:46 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Connecting to IP: 46.4.97.203. \| 2019-02-25 19:16:46 Received Date-time from server. Delay adjusted UTC Date-time: 2019-02-26 00:16:09.906. Round-trip delay: 00:00:00.595 \| 2019-02-25 19:16:47 Computer time to server time difference: 00:00:37.426 \| 2019-02-25 19:16:47 Error setting System Date-Time. Windows error code 1314: El cliente no dispone de un privilegio requerido. \| 2019-02-25 19:16:47 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:48 GAIN Capital/OEC \| Connecting to trading server prod.gainfutures.com. Port: 9400. \| 2019-02-25 19:16:48 GAIN Capital FIX Trading socket (2) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:16:48 GAIN Capital FIX Trading socket (2) \| Connecting to IP: 67.23.52.47. \| 2019-02-25 19:16:48 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:48 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:16:48 GAIN Capital FIX Trading: Sending the Logon message. \| 2019-02-25 19:16:48 GAIN Capital FIX Trading \| Connected to trading server. \| 2019-02-25 19:16:49 GAIN Capital/OEC \| Connecting to market data server prod.gainfutures.com:9301. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Creating socket. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Connecting to IP: 67.23.52.47. \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Sent the Hello message. \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Sent the Logon message. \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Received a Logout message. Text = UserAlreadyConnected \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Received Logout message. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Sent a Logout message. Text = Received Logout message. \| 2019-02-25 19:16:49 GAIN Capital FAST Data: Logged out and disconnected. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Write in progress. Shutdown being delayed. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Write has completed. Shutdown being performed. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-02-25 19:16:49 GAIN Capital FAST Data socket (1) \| Closed. \| 2019-02-25 19:16:49 @ES# [CB-D] Point & Figure 1-9 #4 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:16:57 @ES# [CB-D] Point & Figure 1-9 #4 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:16:57 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:16:57 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:16:57 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:16:57 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:16:57 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:58 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:58 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:16:58 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:16:58 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:16:58 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:16:58 @ES# Renko 4t #9 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:06 HTTP connection ID:1 to levels.convergenttrading.com:80 for request ID:1 (1) \| Creating socket. \| 2019-02-25 19:17:06 HTTP connection ID:1 to levels.convergenttrading.com:80 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:06 HTTP connection ID:1 to levels.convergenttrading.com:80 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:07 HTTP connection ID:1 to levels.convergenttrading.com:80 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:07 HTTP connection ID:1 to levels.convergenttrading.com:80 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:07 @ES# 60 Min #10 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:09 @ES# 60 Min #10 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:09 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:10 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:10 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:10 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:10 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:10 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:10 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:10 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:10 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:10 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:10 @ES# 30 Min #18 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:11 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:11 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:11 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:12 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:12 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:12 @ES# [CB-D] 15 Min #16 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:13 @ES# [CB-D] 15 Min #16 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:13 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:13 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:13 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:13 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:13 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:13 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:14 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:14 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:14 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:14 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:14 @ES# Point & Figure 1-7 #1 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:17 @ES# Point & Figure 1-7 #1 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:17 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:17 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:17 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:17 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:17 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:17 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:17 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:17 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:18 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:18 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:18 @ES# [CB-D] Flex Renko 6-5-1 #14 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:21 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:21 @ES# [CB-D] Flex Renko 6-5-1 #14 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:21 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:21 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:21 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:21 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:22 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:22 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:22 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:22 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:22 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:22 @ES# Flex Renko 6-5-1 #11 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:24 @ES# Flex Renko 6-5-1 #11 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:24 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:24 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:24 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:24 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:24 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:25 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:25 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:25 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:25 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:25 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:25 @ES# Flex Renko 4-2-2 #15 \| Study: MasterLevels by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:27 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:27 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:27 @ES# Flex Renko 4-2-2 #15 \| Study: StalkZones by @Mike68 \| Making HTTP request. \| 2019-02-25 19:17:27 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Creating socket. \| 2019-02-25 19:17:27 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Connecting to IP: 72.14.184.175. \| 2019-02-25 19:17:27 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:27 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:27 HTTP connection ID:2 to levels.convergenttrading.com:80 for request ID:2 (3) \| Closed. \| 2019-02-25 19:17:27 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:27 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:27 HTTPS connection ID:1 to futurestrader71.com:443 for request ID:1 (1) \| Closed. \| 2019-02-25 19:17:27 Service connection timed out. Will disconnect and retry. \| 2019-02-25 19:17:48 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2019-02-25 19:17:48 Select 'File >> Disconnect' to prevent further connection attempts. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading: DisconnectFIX called. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading: Sending a Logout message. \| 2019-02-25 19:17:48 GAIN Capital/OEC \| Disconnected from the trading server. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading socket (2) \| Write in progress. Shutdown being delayed. \| 2019-02-25 19:17:48 GAIN Capital/OEC \| Disconnected. \| 2019-02-25 19:17:48 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading socket (2) \| Write has completed. Shutdown being performed. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading socket (2) \| Shutdown started. Waiting for graceful close. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading socket (2) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:48 GAIN Capital FIX Trading socket (2) \| Closed. \| 2019-02-25 19:17:48 GAIN Capital/OEC \| Connecting to trading server prod.gainfutures.com. Port: 9400. \| 2019-02-25 19:17:51 GAIN Capital FIX Trading socket (1) \| Creating socket. Using TLS 1.2. \| 2019-02-25 19:17:51 GAIN Capital FIX Trading socket (1) \| Connecting to IP: 67.23.52.47. \| 2019-02-25 19:17:51 GAIN Capital FIX Trading: Sending the Logon message. \| 2019-02-25 19:17:51 GAIN Capital FIX Trading \| Connected to trading server. \| 2019-02-25 19:17:51 GAIN Capital/OEC \| Connecting to market data server prod.gainfutures.com:9301. \| 2019-02-25 19:17:51 GAIN Capital FAST Data socket (2) \| Creating socket. \| 2019-02-25 19:17:51 GAIN Capital FAST Data socket (2) \| Connecting to IP: 67.23.52.47. \| 2019-02-25 19:17:51 GAIN Capital FAST Data: Sent the Hello message. \| 2019-02-25 19:17:52 GAIN Capital FAST Data: Sent the Logon message. \| 2019-02-25 19:17:52 GAIN Capital FAST Data: Received a Logout message. Text = UserAlreadyConnected \| 2019-02-25 19:17:52 GAIN Capital FAST Data: Received Logout message. \| 2019-02-25 19:17:52 GAIN Capital FAST Data socket (2) \| Socket gracefully closed by remote side. \| 2019-02-25 19:17:52 GAIN Capital FAST Data: Sent a Logout message. Text = Received Logout message. \| 2019-02-25 19:17:52 GAIN Capital FAST Data: Logged out and disconnected. \| 2019-02-25 19:17:52 GAIN Capital FAST Data socket (2) \| Write in progress. Shutdown being delayed. \| 2019-02-25 19:17:52 GAIN Capital FAST Data socket (2) \| Write has completed. Shutdown being performed. \| 2019-02-25 19:17:52 GAIN Capital FAST Data socket (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-02-25 19:17:52 GAIN Capital FAST Data socket (2) \| Closed. \| 2019-02-25 19:17:52

[2019-02-26 03:04:03] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the reason for the problem: GAIN Capital FAST Data: Received a Logout message. Text = UserAlreadyConnected \| 2019-02-25 19:17:52 For further information, refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: