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My data is not showing

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[2019-02-18 17:14:27] #1 [Go To First Post]
madweston1 - Posts: 3
I have filled out all the necessary forms and I am paying for data yet I am not seeing the "M" show up on my sierra chart. Can you see anything on my account that is preventing the rest of the data from coming through? Thanks, Weston

[2019-02-18 17:15:52] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5599
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support

[2019-02-18 17:32:33] #3 [Go To First Post]
madweston1 - Posts: 3
Reading Internal Order ID file. \| 2019-02-18 10:27:15 Reading Trade Orders file. \| 2019-02-18 10:27:15 Reading Trade Positions file. \| 2019-02-18 10:27:15 Account Balance file. \| 2019-02-18 10:27:15 Listening on UDP port 22904. \| 2019-02-18 10:27:15 Software version: 1865 64-bit \| 2019-02-18 10:27:15 Usage end date: 2019-07-20 \| 2019-02-18 10:27:15 Enabled for: Advanced Features. \| 2019-02-18 10:27:15 Enabled for: Advanced Features 2. \| 2019-02-18 10:27:15 Enabled for: Sierra Chart Historical Data Service. \| 2019-02-18 10:27:15 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2019-02-18 10:27:15 Enabled for: INDEXES_DATA_BARCHART \| 2019-02-18 10:27:15 Enabled for: CME with Market Depth for nonprofessional Trading accounts \| 2019-02-18 10:27:15 Received 1 data feed usernames. \| 2019-02-18 10:27:15 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-02-18 10:27:15 Current selected Data/Trading service: GAIN Capital/OEC \| 2019-02-18 10:27:15 Chart Update Interval: 500 \| 2019-02-18 10:27:15 Intraday Data Storage Time Unit: 0 \| 2019-02-18 10:27:15 Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-02-18 10:27:15 2019-02-18 10:27:15 Local computer time \| 2019-02-18 10:27:15 2019-02-18 17:27:15 Local computer time in UTC \| 2019-02-18 10:27:15 2019-02-18 10:27:15 Local computer time in SC Time Zone \| 2019-02-18 10:27:15 2019-02-18 17:27:14 Server time in UTC \| 2019-02-18 10:27:15 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2019-02-18 10:27:15 Program path: C:\SierraChart\ \| 2019-02-18 10:27:15 Data Files path: C:\SierraChart\Data\ \| 2019-02-18 10:27:15 OS Version Number: 10.0 \| 2019-02-18 10:27:15 Locale Setting: C \| 2019-02-18 10:27:15 DLLs: SmoothedProfile.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-02-18 10:27:15 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. \| 2019-02-18 10:27:15 HTTPS www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2019-02-18 10:27:15 HTTPS www.sierrachart.com:443 (4) \| Connecting to IP: 46.4.97.203. \| 2019-02-18 10:27:15 HTTPS login.sierrachart.com:443 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:27:15 HTTPS login.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2019-02-18 10:27:15 HTTPS login.sierrachart.com:443 (1) \| Closed. \| 2019-02-18 10:27:15 Received 5 login tokens. \| 2019-02-18 10:27:16 Symbol settings MD5 received. Request ID: 1. \| 2019-02-18 10:27:16 Symbol settings are up-to-date for oec. \| 2019-02-18 10:27:16 HTTPS www.sierrachart.com:443 (2) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:27:16 HTTPS www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2019-02-18 10:27:16 HTTPS www.sierrachart.com:443 (2) \| Closed. \| 2019-02-18 10:27:16 HTTPS www.sierrachart.com:443 (4) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:27:16 HTTPS www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2019-02-18 10:27:17 HTTPS www.sierrachart.com:443 (4) \| Closed. \| 2019-02-18 10:27:17 HTTPS www.sierrachart.com:443 (1) \| Creating socket. Using TLS 1.2. \| 2019-02-18 10:27:17 HTTPS www.sierrachart.com:443 (1) \| Connecting to IP: 46.4.97.203. \| 2019-02-18 10:27:17 HTTPS www.sierrachart.com:443 (1) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:27:19 HTTPS www.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2019-02-18 10:27:19 HTTPS www.sierrachart.com:443 (1) \| Closed. \| 2019-02-18 10:27:19 GAIN Capital/OEC \| Connecting to trading server prod.gainfutures.com. Port: 9400. \| 2019-02-18 10:27:21 GAIN Capital FIX Trading socket (1) \| Creating socket. Using TLS 1.2. \| 2019-02-18 10:27:21 GAIN Capital FIX Trading socket (1) \| Connecting to IP: 64.94.37.222. \| 2019-02-18 10:27:21 GAIN Capital FIX Trading: Sending the Logon message. \| 2019-02-18 10:27:22 GAIN Capital FIX Trading \| Connected to trading server. \| 2019-02-18 10:27:22 GAIN Capital/OEC \| Connecting to market data server prod.gainfutures.com:9301. \| 2019-02-18 10:27:22 GAIN Capital FAST Data socket (2) \| Creating socket. \| 2019-02-18 10:27:22 GAIN Capital FAST Data socket (2) \| Connecting to IP: 64.94.37.222. \| 2019-02-18 10:27:22 GAIN Capital FAST Data: Sent the Hello message. \| 2019-02-18 10:27:22 GAIN Capital FAST Data: Sent the Logon message. \| 2019-02-18 10:27:22 GAIN Capital/OEC \| Connected to data and trading server. \| 2019-02-18 10:27:22 ES-201903-GLOBEX #1 \| Reloading chart. \| 2019-02-18 10:27:26 Custom studies file does not exist: C:\SierraChart\Data\sst_pulling_stacking_64.dll \| 2019-02-18 10:27:26 ES-201903-GLOBEX 10 Sec #3 \| Reloading chart. \| 2019-02-18 10:27:26 + Loading market depth data. \| 2019-02-18 10:27:26 ES-201903-GLOBEX 5 Min #4 \| Reloading chart. \| 2019-02-18 10:27:26 ES-201903-GLOBEX [C] Daily #5 \| Reloading chart. \| 2019-02-18 10:27:26 ES-201903-GLOBEX [C] Daily #5 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:26 ES-201903-GLOBEX [C] Daily #5 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:26 Loading DLL C:\SierraChart\Data\SmoothedProfile.dll \| 2019-02-18 10:27:26 ES-201903-GLOBEX [CV] Aligned Renko 5t #6 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV] Aligned Renko 5t #6 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV] Aligned Renko 5t #6 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 + Loading market depth data. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #7 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #7 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #7 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #15 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #15 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] Point & Figure 1-25 #15 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 + Loading market depth data. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV] Aligned Renko 5t #9 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV] Aligned Renko 5t #9 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV] Aligned Renko 5t #9 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 ES-201903-GLOBEX Delta 500v #8 \| Reloading chart. \| 2019-02-18 10:27:27 + Loading market depth data. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] #2 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] #2 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV] #2 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CB] 90 Min #11 \| Reloading chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CB] 90 Min #11 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CB] 90 Min #11 \| There are no continuous futures contract symbols. Loading data normally. \| 2019-02-18 10:27:27 ES-201903-GLOBEX 10 Sec #3 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX 5 Min #4 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [C] Daily #5 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.dly \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV-D] Aligned Renko 5t #6 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV-D] Point & Figure 1-25 #7 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV-D] Point & Figure 1-25 #15 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CV-D] Aligned Renko 5t #9 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX Delta 500v #8 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CBV-D] #2 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 ES-201903-GLOBEX [CB-D] 90 Min #11 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201903-GLOBEX.scid \| 2019-02-18 10:27:27 GAIN Capital/OEC \| Starting real-time market data updates for: ES-201903-GLOBEX. ID: 1 \| 2019-02-18 10:27:27 GAIN Capital/OEC \| Requesting security definition data for: ES-201903-GLOBEX. ID: 1 \| 2019-02-18 10:27:27 No historical data client is currently set to download historical Intraday data for ES-201903-GLOBEX. \| 2019-02-18 10:27:27 Real-time Intraday chart data file updates started for ES-201903-GLOBEX \| 2019-02-18 10:27:27 Intraday chart data file opened for ES-201903-GLOBEX \| 2019-02-18 10:27:27 Requesting market depth updates for: ES-201903-GLOBEX if supported. \| 2019-02-18 10:27:27 Symbol Error - ES-201903-GLOBEX is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2019-02-18 10:27:27 No historical data client is currently set to download historical Daily data for ES-201903-GLOBEX. \| 2019-02-18 10:27:27 Symbol Error - ES-201903-GLOBEX is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2019-02-18 10:27:27 Symbol Error - ES-201903-GLOBEX is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract \| 2019-02-18 10:27:27 GAIN Capital/OEC \| Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 \| 2019-02-18 10:27:27 ESH19 #1 \| Reloading chart. \| 2019-02-18 10:29:00 ESH19 10 Sec #3 \| Reloading chart. \| 2019-02-18 10:29:00 ESH19 [CV] Aligned Renko 5t #6 \| Reloading chart. \| 2019-02-18 10:29:01 + Loading market depth data. \| 2019-02-18 10:29:01 Loaded depth data records for ESH19 2019-02-13 from 00:00:00 to 00:00:00. \| 2019-02-18 10:29:01 ESH19 [CV] Aligned Renko 5t #9 \| Reloading chart. \| 2019-02-18 10:29:01 ESH19 [CBV] Point & Figure 1-25 #7 \| Reloading chart. \| 2019-02-18 10:29:01 ESH19 [CBV] #2 \| Reloading chart. \| 2019-02-18 10:29:01 Loaded depth data records for ESH19 2019-02-14 from 2019-02-14 07:17:36 to 2019-02-14 10:51:18. \| 2019-02-18 10:29:01 + Loading market depth data. \| 2019-02-18 10:29:03 Loaded depth data records for ESH19 2019-02-13 from 00:00:00 to 00:00:00. \| 2019-02-18 10:29:03 Loaded depth data records for ESH19 2019-02-15 from 2019-02-15 07:11:32 to 2019-02-15 08:54:06. \| 2019-02-18 10:29:04 Loaded depth data records for ESH19 2019-02-18 from 2019-02-18 08:19:06 to 2019-02-18 10:26:35. \| 2019-02-18 10:29:04 Loaded depth data records for ESH19 2019-02-14 from 2019-02-14 07:17:36 to 2019-02-14 10:51:18. \| 2019-02-18 10:29:04 Loaded depth data records for ESH19 2019-02-15 from 2019-02-15 07:11:32 to 2019-02-15 08:54:06. \| 2019-02-18 10:29:05 Loaded depth data records for ESH19 2019-02-18 from 2019-02-18 08:19:06 to 2019-02-18 10:26:35. \| 2019-02-18 10:29:05 ESH19 #8 \| Reloading chart. \| 2019-02-18 10:29:05 ESH19 Daily #10 \| Reloading chart. \| 2019-02-18 10:29:05 ESH19 5 Min #4 \| Reloading chart. \| 2019-02-18 10:29:05 ESH19 [C] Daily #5 \| Reloading chart. \| 2019-02-18 10:29:05 Mapping ESH19 to ESH19. Service code: cme \| 2019-02-18 10:29:06 SC Data - All Services \| Starting real-time market data updates for: ESH19 (ESH19). ID: 2 Service code: cme \| 2019-02-18 10:29:06 SC Data - All Services \| Using username 0 \| 2019-02-18 10:29:06 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2019-02-18 10:29:06 DTC Client socket (3) \| Creating socket. \| 2019-02-18 10:29:06 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2019-02-18 10:29:06 SC Data - All Services \| Requesting security definition data for: ESH19 (ESH19). ID: 2 \| 2019-02-18 10:29:06 Intraday data recording state for symbol ESH19 is set to download 'Pending'. \| 2019-02-18 10:29:06 Delaying start of download for ESH19 \| 2019-02-18 10:29:06 ESH19 10 Sec #3 \| Reloading chart. \| 2019-02-18 10:29:06 + Loading market depth data. \| 2019-02-18 10:29:06 Loaded depth data records for ESH19 2019-02-13 from 00:00:00 to 00:00:00. \| 2019-02-18 10:29:06 Loaded depth data records for ESH19 2019-02-14 from 2019-02-14 07:17:36 to 2019-02-14 10:51:18. \| 2019-02-18 10:29:07 SC Data - All Services \| Connected to server. \| 2019-02-18 10:29:07 SC Data - All Services \| Starting socket receive thread. \| 2019-02-18 10:29:07 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2019-02-18 10:29:07 Loaded depth data records for ESH19 2019-02-15 from 2019-02-15 07:11:32 to 2019-02-15 08:54:06. \| 2019-02-18 10:29:08 Loaded depth data records for ESH19 2019-02-18 from 2019-02-18 08:19:06 to 2019-02-18 10:26:35. \| 2019-02-18 10:29:08 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2019-02-18 10:29:08 SC Data - All Services \| Sending logon request message. \| 2019-02-18 10:29:08 Requesting market depth updates for: ESH19 if supported. \| 2019-02-18 10:29:08 HD Request # 2 \| Downloading Historical Daily chart data for ESH19. Starting date: 2019-02-15. Service: oec \| 2019-02-18 10:29:08 HD Request # 2 \| Using user Barchart Historical data account. \| 2019-02-18 10:29:08 HD Request # 2 \| Requesting historical Daily data for ESH19 starting at 2019-02-14 \| 2019-02-18 10:29:08 HTTPS historicaldata.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2019-02-18 10:29:08 HTTPS historicaldata.sierrachart.com:443 (4) \| Connecting to IP: 88.99.0.216. \| 2019-02-18 10:29:08 SC Data - All Services \| Received logon response. \| 2019-02-18 10:29:08 SC Data - All Services \| Server Name: SC Realtime Server. \| 2019-02-18 10:29:08 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2019-02-18 10:29:08 SC Data - All Services \| Successfully connected. \| 2019-02-18 10:29:08 SC Data - All Services \| Trading is not supported. \| 2019-02-18 10:29:08 SC Data - All Services \| Restarting real-time data updates for symbol: ESH19 -> ESH19 \| 2019-02-18 10:29:08 SC Data - All Services \| Clearing market depth for ESH19. \| 2019-02-18 10:29:08 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESH19.2019-02-18.depth \| 2019-02-18 10:29:08 SC Data - All Services \| Received security definition for symbol ESH19 \| 2019-02-18 10:29:08 HD Request # 2 \| Receiving historical Daily data for ESH19 starting at 2019-02-15 \| 2019-02-18 10:29:09 HD Request # 2 \| Writing historical Daily data to the file ESH19.dly \| 2019-02-18 10:29:09 HD Request # 2 \| Received 3 records from 2019-02-15 00:00:00 to 2019-02-19 00:00:00 (5.0 days) and wrote 2 records for ESH19 \| 2019-02-18 10:29:09 HD Request # 2 \| Completion time: 2s \| 2019-02-18 10:29:09 HD Request # 2 \| Daily data download complete for ESH19. Unique request ID: 2 \| 2019-02-18 10:29:09 Removed historical data download ID 2 \| 2019-02-18 10:29:09 HTTPS historicaldata.sierrachart.com:443 (4) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:29:10 ESH19 Daily #10 \| Reloading chart. \| 2019-02-18 10:29:10 ESH19 [C] Daily #5 \| Reloading chart. \| 2019-02-18 10:29:10 HTTPS historicaldata.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2019-02-18 10:29:10 HTTPS historicaldata.sierrachart.com:443 (4) \| Closed. \| 2019-02-18 10:29:10 HD Request # 3 \| Downloading Intraday chart data for ESH19 to the file ESH19.scid. Service: cme \| 2019-02-18 10:29:14 HD Request # 3 \| Download start date-time: 2019-02-18 10:26:36.000 \| 2019-02-18 10:29:14 HD Request # 3 \| Using server: ds7.sierracharts.com port 10149 \| 2019-02-18 10:29:14 Socket (4) \| Creating socket. \| 2019-02-18 10:29:14 Socket (4) \| Connecting to IP: 8.18.161.133. \| 2019-02-18 10:29:14 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2019-02-18 10:29:14 HD Request # 3 \| Sending historical data logon request message. \| 2019-02-18 10:29:14 HD Request # 3 \| Requesting Intraday data. Start date-time: 2019-02-18 10:26:36. Record interval: 0. Symbol: ESH19 \| 2019-02-18 10:29:14 HD Request # 3 \| Decompressing data. \| 2019-02-18 10:29:14 HD Request # 3 \| Receiving Intraday data for ESH19 starting at 2019-02-18 10:26:36 \| 2019-02-18 10:29:14 HD Request # 3 \| Timestamp of first Intraday data file record written: 2019-02-18 10:26:46 \| 2019-02-18 10:29:14 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2019-02-18 10:29:14 Historical data download thread signaled to stop. \| 2019-02-18 10:29:14 HD Request # 3 \| Received 232 records from 2019-02-18 10:26:36 to 2019-02-18 10:29:12 (2.6 minutes) and wrote 231 records for ESH19 \| 2019-02-18 10:29:14 Added 5 Time and Sales records to Intraday data file for ESH19 after download. \| 2019-02-18 10:29:14 HD Request # 3 \| Completion time: 0s \| 2019-02-18 10:29:14 HD Request # 3 \| Intraday data download complete for ESH19. Unique request ID: 1 \| 2019-02-18 10:29:14 Removed historical data download ID 1 \| 2019-02-18 10:29:14 Real-time Intraday chart data file updates started for ESH19 \| 2019-02-18 10:29:14 Intraday chart data file opened for ESH19 \| 2019-02-18 10:29:14 Socket (4) \| Socket gracefully closed by remote side. \| 2019-02-18 10:29:14 Socket (4) \| Closed. \| 2019-02-18 10:29:14 Opened cached Intraday file: C:\SierraChart\Data\ESH19.scid \| 2019-02-18 10:29:17

[2019-02-18 18:02:41] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The charts are receiving data from the Sierra Chart Exchange Data Feed. The problem of not seeing the [M] indicator is resolved in the latest release. Follow the instructions here to update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 18:02:56

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