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Date/Time: Sun, 26 Jun 2022 23:08:30 +0000



User Email Question - Differences In Data

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[2013-11-14 16:29:29]
Sierra Chart - Max - Posts: 5144


I've noticed something strange in the charting data, more precisely the data in real time and the data in your history servers in ** seem to be quite different.

In the 2 attached files, concerning the 6EZ3 contract in 1000 ticks version, the difference is quite clear: the one named “6eZ3 real time.jpg” is the chart obtained while following the market during the day, and the second named “6ez3 from history.jpg” is the chart obtained doing “Edit/Delete All data and download” from the Sierra menu.

It seems evident that the “real time” one has far less ticks than the “history” one.


So I'd ask you 2 questions:

1/ why the 2 charts are different ?

2/ how can I have the “history” one in (real) real time ?


Refer to help topic 43.4:
http://www.sierrachart.com/index.php?l=doc/helpdetails43.html#h43.4
Sierra Chart Support
Date Time Of Last Edit: 2013-11-14 19:15:58
[2013-11-14 19:18:03]
Sierra Chart Engineering - Posts: 103466
The solution to this is to right-click on the TransAct icon on your Windows Taskbar.

Disable the Use Mode 1 and press Save Settings. After that go into AT Charts and select File >> Disconnect and then File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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