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Direct MessagesDate/Time: Fri, 03 May 2024 11:16:19 +0000
Number bars data is all zeros
View Count: 786
| [2019-02-18 07:07:09] |
| David - Posts: 2 |
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Hi, I recently restarted sierra and I user number bars study, however on my ADH19 chart all of the relevant figures are zero, every single one. eg AskV, BidV, Day Accumulative , can you help?
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| [2019-02-18 15:12:03] |
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You need Sierra Chart with Advanced Features (Service Package 5) to use the Numbers Bar study. We see that you have recently changed your package to Standard Sierra Chart (Service Package 3). To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support |
| [2019-02-18 15:19:48] |
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Also you are using the wrong symbol, you need to use A6H19 And refer to the response above as well to change the service package to 5. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 15:22:06
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