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Historical Data Feed with AMP

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[2019-02-17 16:16:15] #1 [Go To First Post]
User883302 - Posts: 1
Hello, I have service package 5 with CQG data feed, both provided through AMP Futures. I'm interested in using Sierra Chart Historical Data Service (not real-time) to view the charts for stocks such as APPL. Can I do this with my current account? or do I need to have a paid account directly with Sierra Chart? Thanks

[2019-02-18 00:23:20] #2 [Go To First Post]
User379468 - Posts: 508
You need a direct account, see here: SC Historical Feed I wonder if Amp would compensate users back for those of us who use Amp and need a direct account for more features, or work out another deal with SC to offer a full featured version/including SC Historical Data?

[2019-02-18 02:28:15] #3 [Go To First Post]
User379468 - Posts: 508
Is using the SC Exchange Feed a solution to this, does it work with Amp provided SC accounts? And if so, then does the SC Exchange Feed include access to SC Historical Data Service also? How can one use both at the same time/which does one connect to?

[2019-02-18 16:08:07] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You do need to have a direct account for complete access to the Sierra Chart Historical Data Service. Refer to: Direct Sierra Chart Account And if so, then does the SC Exchange Feed include access to SC Historical Data Service also? Yes it does. So in that particular case you can just use the Sierra Chart Historical Data Service directly and separately: Sierra Chart Historical Data Service You will want though to disable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds if you just want the historical data only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-25 06:04:45] #5 [Go To First Post]
User379468 - Posts: 508
And if so, then does the SC Exchange Feed include access to SC Historical Data Service also? Yes it does. I am using SC Exchange Feed but it still says SC Historical not enabled on package.

[2019-02-25 06:08:54] #6 [Go To First Post]
User379468 - Posts: 508
Also, if paying other exchange fees through Amp/CQG, ie CME bundle, to also get live CQG data/platform access/second feed, is it possible to avoid paying same exchange fee to SC also, if also using SC Feed? In other words can exchange fee be paid once to use two different feeds?

[2019-02-25 17:48:34] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I am using SC Exchange Feed but it still says SC Historical not enabled on package. This should not be the case. We are checking on this. Also, if paying other exchange fees through Amp/CQG, ie CME bundle, to also get live CQG data/platform access/second feed, is it possible to avoid paying same exchange fee to SC also, if also using SC Feed? We see you have activated CME exchanges and EUREX with the Sierra Chart Exchange Data Feed, so these can be canceled with your CQG account through AMP. They are not needed and we know that. We see you have activated the CME professional exchanges, are you considered a professional? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-25 17:49:07

[2019-02-25 23:03:12] #8 [Go To First Post]
User379468 - Posts: 508
We see you have activated CME exchanges and EUREX with the Sierra Chart Exchange Data Feed, so these can be canceled with your CQG account through AMP. They are not needed and we know that. We see you have activated the CME professional exchanges, are you considered a professional? Can you also do the other way, cancel exchange fee through SC, and use the Exchange fees paid through CQG/Amp? This would allow access to a second feed of CQG and direct access through CQG's platforms also without double paying the same exchange fee. Not professional for exchange purposes.

[2019-02-26 02:40:24] #9 [Go To First Post]
User379468 - Posts: 508
I am using SC Exchange Feed but it still says SC Historical not enabled on package. This should not be the case. We are checking on this. I also cannot access FX data: HD Request # 15 \| Error downloading historical Daily data for GBPCHF. The symbol or data type is not supported with your account type. \| 2019-02-26 02:36:01

[2019-02-26 22:04:15] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Can you also do the other way, cancel exchange fee through SC, and use the Exchange fees paid through CQG/Amp? This would allow access to a second feed of CQG and direct access through CQG's platforms also without double paying the same exchange fee. No, this will not work. We will be solving the problem of you not being able to access the historical data when using SC Data-All Services, in about an hour. You will need to restart Sierra Chart. HD Request # 15 \| Error downloading historical Daily data for GBPCHF. The symbol or data type is not supported with your account type. \| 2019-02-26 02:36:01 This will require the Sierra Chart Advanced Service package 5. You are on the standard service package. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-26 22:04:35

[2019-02-26 22:24:21] #11 [Go To First Post]
User379468 - Posts: 508
This will require the Sierra Chart Advanced Service package 5. You are on the standard service package. So FX Data is not included with the SC Exchange Feed? Or it just doesn't work with Package 3?

[2019-02-27 00:47:48] #12 [Go To First Post]
User379468 - Posts: 508
Does CQG, TT, or any of the other supported futures trading services also provide FX Data/trading in the US? Date Time Of Last Edit: 2019-02-27 00:48:05

[2019-02-27 20:58:50] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So FX Data is not included with the SC Exchange Feed? Or it just doesn't work with Package 3? When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below: Direct Sierra Chart Account We will be solving the problem of you not being able to access the historical data when using SC Data-All Services, in about an hour. You will need to restart Sierra Chart. We did get behind on this but this has been effective as of today. Does CQG, TT, or any of the other supported futures trading services also provide FX Data/trading in the US? This question is only going to be relevant in relation to CQG since Sierra Chart does not support TT market data and the answer is probably but we are not sure of the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-27 21:00:22

[2019-03-08 06:33:55] #14 [Go To First Post]
User379468 - Posts: 508
This will require the Sierra Chart Advanced Service package 5. You are on the standard service package. You must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. 1. Please clarify, for FX data, do I just need a direct account (package 3), or also package 5? 2. What is the source of the FX data? 3. Is it possible to set up the FX data through CQG?

[2019-03-09 08:49:38] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You just need Sierra Chart service package 3. The source of the data is FXCM. 3. We do not know. This is not something we would help with and we think it would be a mistake for you to try. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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