Support Board
Date/Time: Wed, 08 May 2024 01:16:03 +0000
Not exist folder \Rim\DTCBridge.exe
View Count: 1596
[2019-02-14 02:37:25] |
User985050 - Posts: 1 |
Reading Internal Order ID file. | 2019-02-13 21:01:30 Reading Trade Orders file. | 2019-02-13 21:01:30 Reading Trade Positions file. | 2019-02-13 21:01:30 Account Balance file. | 2019-02-13 21:01:30 Listening on UDP port 22903. | 2019-02-13 21:01:30 Software version: 1870 32-bit | 2019-02-13 21:01:30 Usage end date: 2019-02-22 | 2019-02-13 21:01:30 Enabled for: Advanced Features. | 2019-02-13 21:01:30 Enabled for: Advanced Features 2. | 2019-02-13 21:01:30 Enabled for: Sierra Chart Historical Data Service. | 2019-02-13 21:01:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-02-13 21:01:30 Current selected Data/Trading service: Rithmic Trading | 2019-02-13 21:01:30 Chart Update Interval: 100 | 2019-02-13 21:01:30 Intraday Data Storage Time Unit: 1 | 2019-02-13 21:01:30 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-02-13 21:01:30 2019-02-13 21:01:30 Local computer time | 2019-02-13 21:01:30 2019-02-14 02:01:30 Local computer time in UTC | 2019-02-13 21:01:30 2019-02-13 21:01:30 Local computer time in SC Time Zone | 2019-02-13 21:01:30 2019-02-14 02:01:29 Server time in UTC | 2019-02-13 21:01:30 Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-02-13 21:01:30 Program path: C:\SierraChart\ | 2019-02-13 21:01:30 Data Files path: C:\SierraChart\Data\ | 2019-02-13 21:01:30 OS Version Number: 6.1 | 2019-02-13 21:01:30 Locale Setting: C | 2019-02-13 21:01:30 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-02-13 21:01:30 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-02-13 21:01:30 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-02-13 21:01:30 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:01:30 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2019-02-13 21:01:30 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Closed. | 2019-02-13 21:01:30 Received 5 login tokens. | 2019-02-13 21:01:31 Symbol settings MD5 received. Request ID: 1. | 2019-02-13 21:01:31 Symbol settings are up-to-date for rithmic.trading. | 2019-02-13 21:01:31 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:01:31 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:01:31 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2019-02-13 21:01:31 HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Closed. | 2019-02-13 21:01:31 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-02-13 21:01:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-02-13 21:01:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-02-13 21:01:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-02-13 21:01:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:01:33 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-02-13 21:01:34 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-02-13 21:01:34 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-02-13 21:01:34 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-02-13 21:01:34 Received Date-time from server. Delay adjusted UTC Date-time: 2019-02-14 02:01:36.173. Round-trip delay: 00:00:00.495 | 2019-02-13 21:01:35 Computer time to server time difference: -00:00:01.414 | 2019-02-13 21:01:35 Error setting System Date-Time. Windows error code 1314: El cliente no dispone de un privilegio requerido. | 2019-02-13 21:01:35 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:01:35 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-02-13 21:01:35 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-02-13 21:01:35 Rithmic Trading | Port for executable: 49928 | 2019-02-13 21:01:36 Listening socket (624). Port 49928 | Closed. | 2019-02-13 21:01:36 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:36 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:36 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:36 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:36 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:36 Rithmic Trading | Disconnected. | 2019-02-13 21:01:36 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:36 Rithmic Trading | Port for executable: 49929 | 2019-02-13 21:01:38 Listening socket (624). Port 49929 | Closed. | 2019-02-13 21:01:38 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:38 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:38 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:38 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:38 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:38 Rithmic Trading | Disconnected. | 2019-02-13 21:01:38 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:38 Rithmic Trading | Port for executable: 49931 | 2019-02-13 21:01:40 Listening socket (624). Port 49931 | Closed. | 2019-02-13 21:01:40 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:40 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:40 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:40 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:40 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:40 Rithmic Trading | Disconnected. | 2019-02-13 21:01:40 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:40 Rithmic Trading | Port for executable: 49932 | 2019-02-13 21:01:42 Listening socket (624). Port 49932 | Closed. | 2019-02-13 21:01:42 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:42 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:42 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:42 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:42 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:42 Rithmic Trading | Disconnected. | 2019-02-13 21:01:42 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:42 Rithmic Trading | Port for executable: 49933 | 2019-02-13 21:01:44 Listening socket (624). Port 49933 | Closed. | 2019-02-13 21:01:44 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:44 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:44 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:44 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:44 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:44 Rithmic Trading | Disconnected. | 2019-02-13 21:01:44 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:44 Rithmic Trading | Port for executable: 49934 | 2019-02-13 21:01:46 Listening socket (624). Port 49934 | Closed. | 2019-02-13 21:01:46 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-02-13 21:01:46 Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 267: El nombre del directorio no es válido. | 2019-02-13 21:01:46 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-02-13 21:01:46 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-02-13 21:01:46 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:46 Rithmic Trading | Disconnected. | 2019-02-13 21:01:46 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-02-13 21:01:46 File >> Disconnect selected. | 2019-02-13 21:01:47 Rithmic Trading | Disconnected. | 2019-02-13 21:01:47 The message log has been sent to support. | 2019-02-13 21:07:29 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-02-13 21:07:29 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-02-13 21:07:29 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2019-02-13 21:07:31 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-02-13 21:07:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-02-13 21:07:32 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-02-13 21:07:32 |
[2019-02-14 08:48:47] |
Sierra Chart Engineering - Posts: 104368 |
Install Sierra Chart again by selecting Help >> Download Current Version.: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-15 21:12:57] |
User431526 - Posts: 6 |
I tried to reinstall the program 10 times. NO DTCBridge.exe file and Rim folders! WHAT TO DO?
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[2019-03-15 21:14:39] |
User431526 - Posts: 6 |
can you send me folder Rim!
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[2019-03-15 21:58:51] |
Sierra Chart Engineering - Posts: 104368 |
On the installer program there is an option that says "Install Optional Components". You need to enable that. So install Sierra Chart again and check that option.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-15 23:03:30] |
User431526 - Posts: 6 |
thank you. i connect Why now i cant see all instruments from rithmic? I add real account with CME and CBOT. But now see only EURUSD USoil and US30 |
[2019-03-15 23:59:25] |
Sierra Chart Engineering - Posts: 104368 |
We would not expect there to be a problem with missing symbols in File >> Find Symbol. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-16 00:01:21
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