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Date/Time: Thu, 25 Apr 2024 17:37:27 +0000



Bitfinex broken symbols

View Count: 600

[2019-02-12 05:09:40]
rhovega - Posts: 279
Several (most?) Bitfinex symbols are broken. Showing as 0.0 on the quoteboard, no intraday data loading, and no historical data since October 2018.

Examples:

DAIUSD-BITFINEX
MKRUSD-BITFINEX
VETUSD-BITFINEX
XLMUSD-BITFINEX

PAXUSD-BITFINEX
TSDUSD-BITFINEX
UDCUSD-BITFINEX
USTUSD-BITFINEX

Can you fix this?

Thank you.
[2019-02-12 06:05:29]
rhovega - Posts: 279
Similar problems with most Poloniex symbols.

For example the following symbols (which do exist in Poloniex) are not loading:

USDC_DOGE-PLNX
USDC_BCHABC-PLNX
USDC_BCHBSV-PLNX
USDT_BNT-PLNX
USDT_LSK-PLNX
USDT_MANA-PLNX
USDT_REP-PLNX
[2019-02-12 21:06:09]
Sierra Chart Engineering - Posts: 104368
In the case of Bitfinex possibly the issue is because they have added more symbols at some point, there may be a limit to the number of symbols that can be tracked on a single websocket connection leading to not receiving market data for some of them. This is involved for us to resolve and it is not something we are willing to commit our valuable time for on a substandard connection like that.

In regards to Poloniex that data feed is from another source and we are not willing to spend any time looking into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-12 21:28:34]
rhovega - Posts: 279
Any plans then to add a reliable data feed for a spot crypto exchange listing altcoins?

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