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Date/Time: Fri, 19 Apr 2024 22:06:36 +0000



some charts not up to current date

View Count: 941

[2019-02-12 01:08:33]
philipvitale - Posts: 15
I started up SC this morning and the message log would not stop scrolling and reading this message:

ESH19 Renko 2t #10 | + Error reading record for update Intraday chart. Error reading records from the file C:\SierraChart\Data\ESH19.scid. Error: Windows error code 23: Data error (cyclic redundancy check). | 2019-02-11 20:06:17

I don't know why this happened, but most of my charts will not go past Feb. 6.

Thanks,

Phil
[2019-02-12 01:36:23]
Sierra Chart Engineering - Posts: 104368
You have a serious problem with the storage drive on your system. Shutdown Sierra Chart and resolve this first:

Error: Windows error code 23: Data error (cyclic redundancy check).

You can run an Internet search for this particular error to learn about how to resolve this. Perhaps just running a Windows Check Disk operation will be enough.

And once the error is resolved, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-12 02:13:41
[2019-02-12 11:29:56]
philipvitale - Posts: 15
That sucks, I just bought this computer. I did the windows check and it said it was fine. Could I just use a external hard drive instead of trying to fix the internal one?

Thanks,

Phil
[2019-02-12 19:50:42]
Sierra Chart Engineering - Posts: 104368
Follow these instructions here to delete the ESH19.scid file:
Intraday Data Editor: Deleting a Data File

This probably will clear up the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-12 20:47:25]
philipvitale - Posts: 15
Thank you, that worked. I appreciate the help.

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