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Date/Time: Tue, 23 Apr 2024 12:45:22 +0000



Trade Issue

View Count: 520

[2019-02-11 15:25:35]
User337123 - Posts: 8
My chart continues to show I have an open trade while my data service says I do not and I have tried to cancel everything and flatten everything but this open position continues to show up. Please advise as to what can be done. Please see attached file.
Thanks.

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=25912
[2019-02-11 19:26:18]
Sierra Chart Engineering - Posts: 104368
This is not unusual and expected. You can disregard it. Refer to:
Trade Activity Log: Trade Statistics for Charts (Chart Stats) Tab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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