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Date/Time: Thu, 07 Jul 2022 15:59:47 +0000



Connected to Interactive Brokers but unable to get a chart of stock symbol Have full access to

View Count: 1238

[2013-11-13 22:46:45]
onewyse - Posts: 1
Here is the message I received when trying to get chart for MSFT

Software version: 1043 | 2013-11-13 17:32:16
Usage end date: 2013-11-23 | 2013-11-13 17:32:16
Enabled for: Sierra Chart Historical Data Service. | 2013-11-13 17:32:16
Active service: Interactive Brokers | 2013-11-13 17:32:16
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-11-13 17:32:16
2013-11-13 17:32:16 Local computer clock time | 2013-11-13 17:32:16
2013-11-13 22:32:16 GMT time | 2013-11-13 17:32:16
2013-11-13 17:32:16 Time zone adjusted time | 2013-11-13 17:32:16
Time difference to server time: 19 seconds. | 2013-11-13 17:32:16
Program path: C:\SierraChart\ | 2013-11-13 17:32:16
Data Files path: C:\SierraChart\Data\ | 2013-11-13 17:32:16
OS Version Number: 6.1 | 2013-11-13 17:32:16

Checking for new symbol settings for ib | 2013-11-13 17:32:17

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-11-13 17:32:22
The network socket is connected. | 2013-11-13 17:32:22
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-11-13 17:32:22
TWS server version: 69 | 2013-11-13 17:32:22
IB: Connected. Waiting for account information. | 2013-11-13 17:32:22
IB Account information received. | 2013-11-13 17:32:22
Connected to IB Live account. | 2013-11-13 17:32:22
Next valid order ID: 1 | 2013-11-13 17:32:22
Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2013-11-13 17:32:22
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-11-13 17:32:22
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-11-13 17:32:22
Next valid order ID: 1 | 2013-11-13 17:32:22
IB Account information received. | 2013-11-13 17:32:22
Connected to IB Live account. | 2013-11-13 17:32:22
IB Trading service: Requesting Trade Positions for account: U1066227 | 2013-11-13 17:32:27
IB: Requesting historical order fills for account U1066227 | 2013-11-13 17:32:27
IB Trading service: Received Trade Positions download end message for account U1066227 | 2013-11-13 17:32:27
Current selected Data/Trading service: Interactive Brokers | 2013-11-13 17:32:57
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MSFT.scid | 2013-11-13 17:33:24
Interactive Brokers - Starting real-time market data updates for: MSFT | 2013-11-13 17:33:25
Subscribing to real-time True Data for symbol: MSFT SecType: STK Exchange: SMART Currency: CAD | 2013-11-13 17:33:25
Subscribing to symbol: MSFT SecType: STK Expiry: Exchange: SMART Currency: CAD Multiplier: | 2013-11-13 17:33:25
HD Request # 2 - Downloading Intraday chart data for MSFT to the file MSFT.scid. Service: ib | 2013-11-13 17:33:25
HD Request # 2 - Requesting a total of 12 days and 0 seconds. | 2013-11-13 17:33:25
HD Request # 2 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-11-13 17:33:25
HD Request # 2 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-02 19:43:25 for MSFT | 2013-11-13 17:33:25
Symbol Error - MSFT is unknown, unavailable, or improperly formatted. | 2013-11-13 17:33:25
Symbol Error - MSFT is unknown, unavailable, or improperly formatted. | 2013-11-13 17:33:25
Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 4. | 2013-11-13 17:33:25
HD Request # 2 - Error downloading historical Intraday data for MSFT. The symbol is unknown to the server. | 2013-11-13 17:33:25
HD Request # 2 - Received 0 records and wrote 0 records for MSFT | 2013-11-13 17:33:25
HD Request # 2 - Intraday download COMPLETE for MSFT | 2013-11-13 17:33:25
Real-time intraday chart data file updates started for MSFT | 2013-11-13 17:33:25

Symbol Error - MSFT is unknown, unavailable, or improperly formatted. | 2013-11-13 17:33:25
Message from IB: No historical data query found for ticker id:4. IB Error Code: 366. Request ID: 4. | 2013-11-13 17:33:25


Thanks Dave Wyse.

Trying to test Sierra Charting software Recommended by Jason Rotman from Lido Isles
[2013-11-13 22:58:21]
Sierra Chart Engineering - Posts: 103695
Select Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings. Set the Default Currency Code to USD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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