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Date/Time: Sun, 05 May 2024 23:21:01 +0000



Re: No Balance displayed

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[2019-02-06 19:16:14]
User161227 - Posts: 27
Has anyone ever transferred from the sim onto the live market and not had their balance p&l update at all. Iv been trading on and off today and confirmed it with my broker but theres no record in the trade activity log or orders and positions. Is this commom / or am I missing something>

Cheers
[2019-02-06 20:12:13]
Sierra Chart Engineering - Posts: 104368
We need to have a 100% clear understanding of exactly what you are referring to. Tell us a particular trading action you are performing and then exactly where you are looking to see something and not seeing what you expect. You can provide a screenshot.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-06 20:39:22]
User161227 - Posts: 27
Ok so this morning i was just placing 1 lot orders in the bund and eurostoxx and monitoring the trade activity log and orders and positions windows to see was I live.
I thought I was still on the sim after a few hours. Called my broker and he indicated I had been trading and was flat. Since then I have been testing and trading small
size in cl but nothing is registering in my balance. I cant see what my p&l is in short. Im probably msiiing something obvious here but heres some screenshots that wil hopefully
help.
Private File
Attachment Deleted.
Private File
[2019-02-07 04:36:51]
Sierra Chart Engineering - Posts: 104368
The Trade Activity Log will not show any account balance information. That is not supported with any service other than the Sierra Chart server-side trade simulation environment.

For profit/loss based on the order fills, you can use the Trade Statistics tab:
Trade Activity Log: Trade Statistics Tab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-07 04:37:10

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