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Date/Time: Mon, 06 May 2024 07:02:42 +0000



Sierra Chart data feed not enabled?

View Count: 580

[2019-02-06 17:20:25]
User710890 - Posts: 23
Hello,

I connect to my trading account via CGQ FIX connection and have 'Allow Support for Sierra Chart Data Feeds' checked. My payments are all up to date, etc.

But I just noticed that there is no [M] by the symbols on my charts. I'm not sure how long that has been the case. It used to work fine so I'm unsure as to what has changed or caused it to change. I've attached logs from Message Log after I opened Sierra and brought up a fresh ES chart.

Please advise.
Private File
[2019-02-06 17:35:56]
Sierra Chart Engineering - Posts: 104368
You can disregard that, you are still receiving the Sierra Chart Exchange Data Feed data. The problem with the display of that indicator has been resolved.

Update following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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