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Date/Time: Mon, 06 May 2024 03:45:42 +0000



Default Data Provider unchangeable

View Count: 610

[2019-02-06 00:11:13]
User912279 - Posts: 102
Whenever I start Sierra, every single time, I have to change the Data/Trade Service Settings from my earlier provider (CQG) to Rithmic.
I cannot erase the CQG login information, it just comes back the next time I open the Data Feed window.
Why is that? Is there a work-around?

Thank you.
[2019-02-06 02:57:07]
Sierra Chart Engineering - Posts: 104368
This is now resolved for your account. Could we ask why you switched from CQG to Rithmic?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-02-06 09:20:24]
User912279 - Posts: 102
Thank you.
I switched because I liked the depth of market being now just 10 ticks but a lot more.

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