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Date/Time: Wed, 24 Apr 2024 22:38:48 +0000



orderline disappears

View Count: 601

[2019-02-02 11:20:55]
User804196 - Posts: 5
hello sierra team,

I use the Rithmic data feed.
when a stop-order is filled, my order line disappears. my stop line remains visible.
How can I prevent the order line from disappearing?

greeting
Christian
[2019-02-05 17:14:26]
Sierra Chart Engineering - Posts: 104368
When you say order line are you referring to the Position line? That would make more sense. Sometimes we do hear about this with Rithmic. Refer to:
Trading Information Windows: Incorrectly Reported Trade Position Quantity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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