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Connecting to Trading Account for CME

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[2019-01-31 02:39:11] #1 [Go To First Post]
User140818 - Posts: 4
I tried to follow instruction to connect Sierra live trading DOM once a month, just made 2 trades yesterday with the DOM I had on Live chart. I do not want to loose reduced CME data feed. Sorry for inconvenience Reading Internal Order ID file. \| 2019-01-31 03:05:46 Reading Trade Orders file. \| 2019-01-31 03:05:47 Reading Trade Positions file. \| 2019-01-31 03:05:47 Account Balance file. \| 2019-01-31 03:05:47 Listening on UDP port 22904. \| 2019-01-31 03:05:47 Software version: 1853 64-bit \| 2019-01-31 03:05:47 Usage end date: 2019-02-11 \| 2019-01-31 03:05:47 Enabled for: Advanced Features. \| 2019-01-31 03:05:47 Enabled for: Advanced Features 2. \| 2019-01-31 03:05:47 Enabled for: Sierra Chart Historical Data Service. \| 2019-01-31 03:05:47 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2019-01-31 03:05:47 Enabled for: INDEXES_DATA_BARCHART \| 2019-01-31 03:05:47 Enabled for: CME (Trading Account Required) \| 2019-01-31 03:05:47 Enabled for: CBOT (Trading Account Required) \| 2019-01-31 03:05:47 Enabled for: COMEX (Trading Account Required) \| 2019-01-31 03:05:47 Enabled for: NYMEX (Trading Account Required) \| 2019-01-31 03:05:47 Enabled for: Hong Kong Futures Exchange with Market Depth \| 2019-01-31 03:05:47 Received 1 data feed usernames. \| 2019-01-31 03:05:47 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-01-31 03:05:47 Current selected Data/Trading service: SC Data - All Services \| 2019-01-31 03:05:47 Chart Update Interval: 500 \| 2019-01-31 03:05:47 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2019-01-31 03:05:47 2019-01-31 03:05:46 Local computer time \| 2019-01-31 03:05:47 2019-01-31 02:05:46 Local computer time in UTC \| 2019-01-31 03:05:47 2019-01-31 03:05:46 Local computer time in SC Time Zone \| 2019-01-31 03:05:47 2019-01-31 02:05:45 Server time in UTC \| 2019-01-31 03:05:47 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2019-01-31 03:05:47 Program path: C:\SierraChart\ \| 2019-01-31 03:05:47 Data Files path: C:\SierraChart\Data\ \| 2019-01-31 03:05:47 OS Version Number: 10.0 \| 2019-01-31 03:05:47 Locale Setting: C \| 2019-01-31 03:05:47 DLLs: ETOFSv2.0.dll, ETOFSv2.0_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-01-31 03:05:47 HTTPS www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2019-01-31 03:05:47 HTTPS www.sierrachart.com:443 (4) \| Connecting to IP: 46.4.97.203. \| 2019-01-31 03:05:47 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. \| 2019-01-31 03:05:47 HTTPS www.sierrachart.com:443 (5) \| Creating socket. Using TLS 1.2. \| 2019-01-31 03:05:49 HTTPS www.sierrachart.com:443 (5) \| Connecting to IP: 46.4.97.203. \| 2019-01-31 03:05:49 HTTPS login.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2019-01-31 03:05:49 HTTPS login.sierrachart.com:443 (1) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:05:49 HTTPS login.sierrachart.com:443 (1) \| Signaling to core to close socket \| 2019-01-31 03:05:49 HTTPS login.sierrachart.com:443 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:05:49 HTTPS login.sierrachart.com:443 (1) \| Closed. \| 2019-01-31 03:05:49 Received 5 login tokens. \| 2019-01-31 03:06:06 Symbol settings MD5 received. Request ID: 1. \| 2019-01-31 03:06:12 Requested symbol settings for service code scdataallservices. Request ID: 2. Overwrite = on. \| 2019-01-31 03:06:12 HTTPS www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2019-01-31 03:06:13 HTTPS www.sierrachart.com:443 (2) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:06:13 HTTPS www.sierrachart.com:443 (2) \| Signaling to core to close socket \| 2019-01-31 03:06:13 HTTPS www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:06:13 HTTPS www.sierrachart.com:443 (2) \| Closed. \| 2019-01-31 03:06:13 HTTPS www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2019-01-31 03:06:17 HTTPS www.sierrachart.com:443 (4) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:06:17 HTTPS www.sierrachart.com:443 (4) \| Signaling to core to close socket \| 2019-01-31 03:06:17 HTTPS www.sierrachart.com:443 (4) \| Write in progress. Shutdown being delayed. \| 2019-01-31 03:06:17 HTTPS www.sierrachart.com:443 (1) \| Creating socket. Using TLS 1.2. \| 2019-01-31 03:06:18 HTTPS www.sierrachart.com:443 (1) \| Connecting to IP: 46.4.97.203. \| 2019-01-31 03:06:18 HTTPS www.sierrachart.com:443 (5) \| Socket gracefully closed by remote side. \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (5) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (5) \| Signaling to core to close socket \| 2019-01-31 03:06:20 Error getting list of user files to download. Response: \| HTTP status: Connection for request failed. Reason: HTTP server closed the connection for unknown reason after sending initial request. \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (5) \| Write in progress. Shutdown being delayed. \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (4) \| Write has completed. Shutdown being performed. \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:06:20 HTTPS www.sierrachart.com:443 (4) \| Closed. \| 2019-01-31 03:06:20 SC Data - All Services \| Connected to data server. \| 2019-01-31 03:06:21 HTTPS www.sierrachart.com:443 (5) \| Write has completed. Shutdown being performed. \| 2019-01-31 03:06:22 HTTPS www.sierrachart.com:443 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:06:22 HTTPS www.sierrachart.com:443 (5) \| Closed. \| 2019-01-31 03:06:22 HTTPS www.sierrachart.com:443 (2) \| Creating socket. Using TLS 1.2. \| 2019-01-31 03:06:35 HTTPS www.sierrachart.com:443 (2) \| Connecting to IP: 46.4.97.203. \| 2019-01-31 03:06:35 MHH19 1 Min #1 \| Reloading chart. \| 2019-01-31 03:06:43 MHH19 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MHH19.scid \| 2019-01-31 03:06:43 Mapping MHH19 to M6JH19. Service code: cme \| 2019-01-31 03:06:43 SC Data - All Services \| Starting real-time market data updates for: MHH19 (M6JH19). ID: 1 Service code: cme \| 2019-01-31 03:06:43 SC Data - All Services \| Using username 0 \| 2019-01-31 03:06:43 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2019-01-31 03:06:43 SC Data - All Services \| Requesting security definition data for: MHH19 (M6JH19). ID: 1 \| 2019-01-31 03:06:43 Intraday data recording state for symbol MHH19 is set to download 'Pending'. \| 2019-01-31 03:06:43 Delaying start of download for MHH19 \| 2019-01-31 03:06:43 Symbol settings received. Request ID: 2. \| 2019-01-31 03:06:47 HTTPS www.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2019-01-31 03:06:47 Processed 5589 symbol settings. \| 2019-01-31 03:06:47 Reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2019-01-31 03:06:47 HTTPS www.sierrachart.com:443 (1) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:06:47 HTTPS www.sierrachart.com:443 (1) \| Signaling to core to close socket \| 2019-01-31 03:06:47 HTTPS www.sierrachart.com:443 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:06:47 HTTPS www.sierrachart.com:443 (1) \| Closed. \| 2019-01-31 03:06:47 DTC Client socket (3) \| Creating socket. \| 2019-01-31 03:06:49 DTC Client socket (3) \| Connecting to IP: 8.18.161.135. \| 2019-01-31 03:06:49 SC Data - All Services \| Connected to server. \| 2019-01-31 03:06:54 SC Data - All Services \| Starting socket receive thread. \| 2019-01-31 03:06:54 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2019-01-31 03:06:54 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2019-01-31 03:07:00 SC Data - All Services \| Sending logon request message. \| 2019-01-31 03:07:00 HTTPS www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2019-01-31 03:07:01 HTTPS www.sierrachart.com:443 (2) \| Max send buffers used during socket life: 2 \| 2019-01-31 03:07:01 HTTPS www.sierrachart.com:443 (2) \| Signaling to core to close socket \| 2019-01-31 03:07:01 HTTPS www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2019-01-31 03:07:01 HTTPS www.sierrachart.com:443 (2) \| Closed. \| 2019-01-31 03:07:01 SC Data - All Services \| Received logon response. \| 2019-01-31 03:07:01 SC Data - All Services \| Server Name: SC Realtime Server. \| 2019-01-31 03:07:01 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2019-01-31 03:07:01 SC Data - All Services \| Successfully connected. \| 2019-01-31 03:07:01 SC Data - All Services \| Trading is not supported. \| 2019-01-31 03:07:01 SC Data - All Services \| Restarting real-time data updates for symbol: MHH19 -> M6JH19 \| 2019-01-31 03:07:01 SC Data - All Services \| Real-time data for symbol MHH19 is currently unavailable. \| 2019-01-31 03:07:01 SC Data - All Services \| Received security definition for symbol MHH19 \| 2019-01-31 03:07:01 HD Request # 2 \| Downloading Intraday chart data for MHH19 to the file MHH19.scid. Service: cme \| 2019-01-31 03:07:06 HD Request # 2 \| Download start date-time: 2018-07-29 04:07:06.000 \| 2019-01-31 03:07:06 HD Request # 2 \| Using server: ds7.sierracharts.com port 10149 \| 2019-01-31 03:07:06 Socket (1) \| Creating socket. \| 2019-01-31 03:07:07 Socket (1) \| Connecting to IP: 8.18.161.133. \| 2019-01-31 03:07:07 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2019-01-31 03:07:07 HD Request # 2 \| Sending historical data logon request message. \| 2019-01-31 03:07:07 HD Request # 2 \| Requesting Intraday data. Start date-time: 2018-07-29 04:07:06. Record interval: 0. Symbol: M6JH19 \| 2019-01-31 03:07:08 Socket (1) \| Max send buffers used during socket life: 1 \| 2019-01-31 03:07:08 Socket (1) \| Signaling to core to close socket \| 2019-01-31 03:07:08 HD Request # 2 \| Error downloading historical Intraday data for MHH19. Historical data file not available for symbol. \| 2019-01-31 03:07:08 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2019-01-31 03:07:08 Historical data download thread signaled to stop. \| 2019-01-31 03:07:08 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MHH19 \| 2019-01-31 03:07:08 HD Request # 2 \| Completion time: 2s \| 2019-01-31 03:07:08 HD Request # 2 \| Intraday data download complete for MHH19. Unique request ID: 1 \| 2019-01-31 03:07:08 Removed historical data download ID 1 \| 2019-01-31 03:07:08 Real-time Intraday chart data file updates started for MHH19 \| 2019-01-31 03:07:08 Intraday chart data file opened for MHH19 \| 2019-01-31 03:07:08 Socket (1) \| Socket gracefully closed by remote side. \| 2019-01-31 03:07:09 Socket (1) \| Closed. \| 2019-01-31 03:07:09 F.US.JNKH19 15 Min #1 \| Reloading chart. \| 2019-01-31 03:22:24 SC Data - All Services \| Starting real-time market data updates for: F.US.JNKH19. ID: 2 \| 2019-01-31 03:22:25 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: F.US.JNKH19 \| 2019-01-31 03:22:25 SC Data - All Services \| Requesting security definition data for: F.US.JNKH19. ID: 2 \| 2019-01-31 03:22:25 No historical data client is currently set to download historical Intraday data for F.US.JNKH19. \| 2019-01-31 03:22:25 Real-time Intraday chart data file updates started for F.US.JNKH19 \| 2019-01-31 03:22:25 Intraday chart data file opened for F.US.JNKH19 \| 2019-01-31 03:22:25 F.US.MJNKH19 5 Min #1 \| Reloading chart. \| 2019-01-31 03:23:32 F.US.MJNKH19 5 Min #2 \| Reloading chart. \| 2019-01-31 03:23:32 SC Data - All Services \| Starting real-time market data updates for: F.US.MJNKH19. ID: 3 \| 2019-01-31 03:23:33 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: F.US.MJNKH19 \| 2019-01-31 03:23:33 SC Data - All Services \| Requesting security definition data for: F.US.MJNKH19. ID: 3 \| 2019-01-31 03:23:33 No historical data client is currently set to download historical Intraday data for F.US.MJNKH19. \| 2019-01-31 03:23:33 Real-time Intraday chart data file updates started for F.US.MJNKH19 \| 2019-01-31 03:23:33 Intraday chart data file opened for F.US.MJNKH19 \| 2019-01-31 03:23:33 MHH19 1 Min #2 \| Reloading chart. \| 2019-01-31 03:24:10 MHH19 1 Min #2 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MHH19.scid \| 2019-01-31 03:24:10 MHH19 1 Min #3 \| Reloading chart. \| 2019-01-31 03:24:14 MHH19 1 Min #3 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MHH19.scid \| 2019-01-31 03:24:14 MHH19 1 Min #4 \| Reloading chart. \| 2019-01-31 03:24:15 MHH19 1 Min #4 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MHH19.scid \| 2019-01-31 03:24:15 MHH19 1 Min #1 \| Reloading chart. \| 2019-01-31 03:25:03 MHH19 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MHH19.scid \| 2019-01-31 03:25:03

[2019-01-31 18:52:09] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I tried to follow instruction to connect Sierra live trading DOM once a month These are the instructions you need to follow: Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You will need to do this at the beginning of February in US central time. Not earlier. You also do not have to place any live trades. Just connect Sierra Chart once a month to the supported trading account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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