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Direct MessagesDate/Time: Thu, 16 May 2024 04:33:39 +0000
Line Alerts not working on Chartbook No. 2
View Count: 709
| [2019-01-30 07:33:17] |
| User564400 - Posts: 4 |
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Dear Sierra Chart Support, i work with 2 chartbooks: 1 provides 4 symbols, each symbol with 2 charts on 1 of my 4 screens. When i drop a line and set an alert to this line i get the sound alert from every symbol and chart doesnt matter in which chart or symbol i have placed my mouse... so that works perfect. But now to my problem: When i got an alert in one of my symbols and i want to have a deeper look at that symbol i change the chartbook where i only have one symbol with 9 different Charts all over my 4 screens and the Quote Board to change between my 4 different linked symbols. The Problem is when i work on that chartbook and i have a look on one of my symbols i dont get any alerts from another ticker anymore! I opened all the other smybols as a small chart on this chartbook without a link to the quote board so that the symbol only changes in the linked charts but even then the alerts where not working... I know there is the way to do it with the Symbol Alerts but thats not really the solution i am searching for. Its so easy to make a config no. and a Quick load symbol on the lines so the alerts are already set when i put them on the needed place but its really frustrating when thats not working in all chartbooks so i miss a lot of trades! I am looking forward to hear from you and would really appreciate it if you could help me with this problem. I am also willing to pay remote assistance if you can solve the problem! Thanks in advance. Best regards Chris Date Time Of Last Edit: 2019-01-30 07:39:03
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| [2019-01-31 21:44:24] |
| John - SC Support - Posts: 31666 |
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Let us know when you are available for us to call and see if we can better understand the particular issue.
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