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Date/Time: Sun, 19 May 2024 12:15:58 +0000



Problem with window

View Count: 679

[2019-01-22 16:42:59]
User28315 - Posts: 10
I see in message log error: Rithmic Trading | Message from server: subscribeTradeRoute error. Error code: API_ALREADY_EXISTS | 2019-01-22 11:21:36
I don't see in window "Order And Positions" all my orders after restart Sierra Chart.
Account balance in this window didn't change after trade.
In this window account balance change after a few press on refresh button.
[2019-01-24 00:22:16]
Sierra Chart Engineering - Posts: 104368
This is not something we can help with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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