Support Board
Date/Time: Fri, 04 Jul 2025 15:26:24 +0000
SMS Not Receiving
View Count: 979
| [2019-01-18 13:56:14] |
| User9415867 - Posts: 41 |
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I set up SMS alerts. I addeded my number as +1 xxx xxx xxxx to the global settings - general settings - alerts/general 3 When it crosses the set alert, I hear a ding on my computer but there isn't a text message sent. I added extra credits to my account as well. |
| [2019-01-18 17:54:18] |
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If you are not getting them, then verify the phone number is correct and it is certainly correct to be using a +1 in front of it. If you still have a problem start an account support ticket and tell us the SMS number you are using: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-18 17:54:31
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