Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 06:09:06 +0000
order modification failed
View Count: 1364
| [2019-01-18 10:58:50] |
| User814219 - Posts: 38 |
|
After a submitted order with an attached stop has been filled, whenever I try to modify the stop using the keyboard shortcut "Stop Order Tick Up/Down", it displays an error on the Trade Service Log. Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 577854. Service Order ID: 1180386169. Symbol: F.US.ENQH19 | 2019-01-17 23:52:30 * Modifying the stop with mouse and click works fine but being able to modify quickly using keyboard shortcuts is essential to me. I'm using CQG data with AMP Futures. Server-side OCO orders is turned on. |
| [2019-01-18 17:38:01] |
| |
|
Most probably the Tick Size in the chart is not set correctly: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-01-18 19:36:11] |
| User814219 - Posts: 38 |
|
i just tried it again on NQ trading LIVE and i can confirm that the tick size is set correctly (at 0.25) and the issue is still persisting. i also checked 'auto-set from data feed' and also tried it with it unchecked. both times the message keeps popping up. to be more specific, when i execute the keyboard short for 'stop order tick up/down' i can see the child stop order move up or down on the chart but the trade service log keeps flashing the annoying message on the screen. i cannot confirm whether or not the stop is actually being modified in the server or if it's merely being 'displayed' as such on the sierra chart's chart, because my stop never actually hit during live trading today. just in case you need it: Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578273. Service Order ID: 1181377778. Symbol: F.US.ENQH19 | 2019-01-19 04:25:50 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181495768. Symbol: F.US.ENQH19 | 2019-01-19 04:26:34 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181495770. Symbol: F.US.ENQH19 | 2019-01-19 04:26:34 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181258897. Symbol: F.US.ENQH19 | 2019-01-19 04:26:35 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181377796. Symbol: F.US.ENQH19 | 2019-01-19 04:26:36 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181461305. Symbol: F.US.ENQH19 | 2019-01-19 04:26:37 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181357867. Symbol: F.US.ENQH19 | 2019-01-19 04:26:37 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181495774. Symbol: F.US.ENQH19 | 2019-01-19 04:26:38 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181269013. Symbol: F.US.ENQH19 | 2019-01-19 04:26:51 * Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 578276. Service Order ID: 1181269014. Symbol: F.US.ENQH19 | 2019-01-19 04:26:53 * Date Time Of Last Edit: 2019-01-18 19:37:34
|
| [2019-01-19 20:05:17] |
| |
|
If the Stop order has a Status of "Open" and it actually has moved, then the modification was successful. We are wondering if there is some other modification being performed for some unknown reason. We are going to update the logging to better isolate why you are seeing this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: