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Date/Time: Sun, 19 May 2024 10:21:16 +0000



Email alerts are being duplicated

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[2019-01-17 17:36:26]
rahul - Posts: 160
Hi, this is my first attempt at using multiple instances of sierra chart. I have the main instance + 2 more instances running. For each of the 3 instances, I have setup custom text for notifications, as each instance is trading on a different account. However, I notice that the same notification is getting delivered 3 times to me instead of just once.

How can I separate the trade fill notifications for each account. Suppose I trade all 3 charts from same instance, how can I set separate email notifications for my custom study on each?
[2019-01-17 19:33:51]
Sierra Chart Engineering - Posts: 104368
We are not understanding this. In the case of when using the alert settings in Global Settings >> General Trade Settings would be best to just set those up only on the main instance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-17 19:34:30
[2019-01-17 20:35:37]
rahul - Posts: 160
Based on your reply on my other post, I will only use 1 instance (main instance) going forward. However I have 3 accounts, so will use 3 different charts.
How do I differentiate each chart's trade fill email notification?

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