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Date/Time: Fri, 22 Mar 2019 17:37:00 +0000



Trade Activity Log: mystery account display & ticks revert to currency display

Support Request:
[2019-01-10 18:30:22]
GiantAvocado - Posts: 67
v1856 64 bit;
2nd instance via DTC;

Trade Activity Log has an account 6EH19 (sim2), not in the Trade Account Filter drop down menu & is logging some of the same trades of a legit account in the Trade Account Filter list, [Sim] 6EH19 (sim2); thus making the totals and stats incorrect. I cannot clear the data with the Trade> "Clear Trade Simulation Orders and Data". By selecting [sim] All Symbols in the Trade Account Filter, I get the correct trades for the '[Sim] 6EH19 (sim2)' I am not sure if I caused this or where the other account came from, please advise; see attached.

Also the 'ticks display' reverted to currency on the mentioned 'mystery account' 6EH19(sim2) above and I cannot change it back. Both of these issues do not change after I restart Sierra Chart. I think the ticks issue was addressed in v1852 but I still have the problem.
Private File
[2019-01-11 07:14:17]
Sierra Chart Engineering - Posts: 70084
We need to get your Trade Activity Log file to look at this. Here are instructions:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradeActivityLogFileToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-01-11 17:33:15]
GiantAvocado - Posts: 67
Attached is the TradeActivityLog.Data file you requested.
Private File
[2019-01-12 02:26:30]
Sierra Chart Engineering - Posts: 70084
This will be solved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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