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Date/Time: Sat, 20 Apr 2024 15:31:25 +0000



Data not updating

View Count: 494

[2019-01-09 14:28:21]
serioustrader - Posts: 3
Hi,

I downloaded the trial version and have setup some charts (NQH19). But the data doesn't seem to be updating in real time. The price is stuck at several minutes before. What could be wrong?

Thank you!
[2019-01-09 17:19:35]
Sierra Chart Engineering - Posts: 104368
If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. And *think about that information* before you ask questions about real-time futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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