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Direct MessagesDate/Time: Mon, 29 Apr 2024 16:37:40 +0000
Sierra Program corrupted
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| [2019-01-08 06:06:26] |
| User927193 - Posts: 2 |
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I shared a chartbook to a second account I have. It looks like my anti malware corrupted it, and may have corrupted my second instance of Sierra charts. I tried Help/Download current version, but it won't finish. "Error downloading files to current system" Most of the available Studies are not in the second instance. "SierraCHartStudies_64.dll is missing" How can I correct this? It is possible that the Sierra Chart program was corrupted prior to the chartbook sharing. This is the first time I am running this second instance |
| [2019-01-08 06:16:44] |
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This is not really a corruption issue. Your security software just prevented installation of that DLL. Just update Sierra Chart again with Help >> Download Current Version. And make sure you disable your security software first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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