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Date/Time: Sun, 19 May 2024 22:32:14 +0000



Unable to Access OneUp Trader Account

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[2019-01-07 15:16:30]
Michael1 - Posts: 5
Once I sign on to Sierra Charts and my data provider (Rithmic), I am unable to access my account with OneUp Trader. My connection board status is "Green" but under the Trading DOM, my only option is to access the SIM account where I am accustomed to seeing my OUP Account number. Also, when I go to RTrader I have no problems accessing the OneUp Account.

Thanks in advance for your help,
[2019-01-07 15:39:23]
Sierra Chart Engineering - Posts: 104368
Disable simulation mode:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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