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Direct MessagesDate/Time: Mon, 20 May 2024 01:16:10 +0000
SC Data Feed Disconnects
View Count: 484
| [2019-01-04 17:44:36] |
| User41727 - Posts: 124 |
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I am using the Sierra data feed, and I have been getting repeated disconnects for the last two hours or so. Can't be my Internet connection, because connection and data feed to my broker, as well as other services, work just fine. So, what's going on, and when will this be fixed?
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| [2019-01-04 18:15:19] |
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The real question is when is the particular ISP involved in the issue in your particular case is going to fix the problem. It definitively is not a problem with our data feed. It has been rocksolid and we have noticed no disconnections ourselves from a remote location.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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