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Date/Time: Mon, 06 May 2024 12:59:12 +0000



Issue connecting to BitMEX Live

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[2019-01-04 05:17:57]
User116783 - Posts: 84
Hello,

I am currently using a trial version of Sierra Chart and I can't connect to BitMEX live.

After entering everything under "Global Settings" (see attachment) as specified here https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php.

When I then go to "Connect to Data Feed" under the "File" tab, it's grayed out and I can't select it (see attachment).

What am I doing wrong?

Thanks,

ZS
Date Time Of Last Edit: 2019-01-04 05:20:07
image2019-01-04_0-12-43.png / V - Attached On 2019-01-04 05:14:16 UTC - Size: 49.37 KB - 317 views
image2019-01-04_0-09-55.png / V - Attached On 2019-01-04 05:14:25 UTC - Size: 25.32 KB - 299 views
[2019-01-04 05:49:19]
User116783 - Posts: 84
Ok, I think I figured out the problem.....

Under "Trade" I had "Trade Simulation Mode On" checked.

Now when I look at where SIM was on the DOM, it has a series of numbers.

I'm assume this now means I'm live?
Date Time Of Last Edit: 2019-01-04 05:52:25
[2019-01-04 08:55:07]
Sierra Chart Engineering - Posts: 104368
Yes and we can actually see that you did connect to BitMex based on the first post. So you are all set.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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