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Date/Time: Tue, 07 May 2024 01:57:28 +0000



Cannot open Chartbook due to error

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[2019-01-03 06:49:44]
Duc Truong - Posts: 2
I have successfully connected to my Rithmic Trading account in SC. I'm doing the Gauntlet with Earn2Trade and I have data service. However, when I try to open a Chartbook of CL that I have saved previously. I got the yellow error that says "Symbol settings not found for current service". I can manually open a CL chart under Find Symbols and I have fully reset the Symbol settings. What does this error mean? Am I lacking any data feed service?
[2019-01-03 07:06:16]
Sierra Chart Engineering - Posts: 104368
Go to one of the charts in the Chartbook and select Chart >> Chart Settings. What is the Symbol set to?

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-03 07:06:34
[2019-01-03 07:19:46]
Duc Truong - Posts: 2
Thanks. I got in the Chart Settings and find the Symbols again. It's working now.

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