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Date/Time: Fri, 29 Mar 2024 11:20:01 +0000



Real Time Data Not Active?

View Count: 853

[2019-01-02 01:06:07]
cfager87 - Posts: 10
I know i cant get real time futures data when connected to TD, but it is even still delayed on SC all data. Checked all my subscriptions and they are showing active. Just an FYI.
[2019-01-02 06:56:14]
Sierra Chart Engineering - Posts: 104368
This is the reason for the problem:
TD Ameritrade | Total account balances are below 500. Must be >= 500 to use CME trading account required exchanges. | 2019-01-01 19:50:18 *
You need to add money to your TD Ameritrade account to meet CME rules.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-01-03 01:24:07]
cfager87 - Posts: 10
Is there a delay? The account is funded and I am still getting delayed futures quotes. Thanks for the help!
[2019-01-03 01:55:55]
Sierra Chart Engineering - Posts: 104368
But do you see your account balance in the Trade >> Trade Orders and Positions >> Balance tab?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-01-03 02:00:21]
cfager87 - Posts: 10
Yes, i do see the balance.
[2019-01-03 02:12:47]
cfager87 - Posts: 10
Turns out it is user error. I had the wrong data feed package activated it did not have CBOT for YM futures. I just deactivated the old and activated the correct. Sorry about the confusion will let you know if i still have an issue! Noticed it when i loaded ES and got the [M] symbol which was not showing for YM.

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