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Date/Time: Wed, 29 Jun 2022 21:45:49 +0000



Trading on MtGox - connection issue

View Count: 2027

[2013-11-08 20:46:06]
nomenomen - Posts: 7
Hello,
I've set up proper connection with MtGox trading engine giving API key and API Secret. It worked properly with previous versions of Sierra. But now Message log produces errors:

MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-08 21:26:01
JSON Parse Error: Expect either an object or array at root | 2013-11-08 21:26:01
Server data line: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY> An error occurred while processing your request.<p>
Reference #97.72341602.1383942359.1b730648</BODY></HTML> " | 2013-11-08 21:26:01

I can not perform any trade because it says:
Trade Order Error - Order error: 'Global Settings >> Data/Trade Service Settings' not set up. Internal Order ID: 76. Symbol: BTCUSD | 2013-11-08 21:43:05



[2013-11-09 02:09:43]
Sierra Chart Engineering - Posts: 103520
This is an MTGox server error.:

JSON Parse Error: Expect either an object or array at root | 2013-11-08 21:26:01
Server data line: <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY> An error occurred while processing your request.<p>
Reference #97.72341602.1383942359.1b730648</BODY></HTML> " | 2013-11-08 21:26:01






The problem with submitting order is a mistake on our part.


This has been fixed in version 1044. This will be out in about 10 minutes.

Update with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-09 02:10:44
[2013-11-10 14:08:39]
nomenomen - Posts: 7
Thanks for fast upgrade. There is one annoying issue still persisting. Ever 15 seconds Sierra throws messages:

Get Wallet History not done because request is already outstanding | 2013-11-10 15:04:12
Get Wallet History not done because request is already outstanding | 2013-11-10 15:04:27
Get Wallet History not done because request is already outstanding | 2013-11-10 15:04:41
Get Wallet History not done because request is already outstanding | 2013-11-10 15:04:57
Get Wallet History not done because request is already outstanding | 2013-11-10 15:05:11
Get Wallet History not done because request is already outstanding | 2013-11-10 15:05:26
Get Wallet History not done because request is already outstanding | 2013-11-10 15:05:41
Get Wallet History not done because request is already outstanding | 2013-11-10 15:05:56
Get Wallet History not done because request is already outstanding | 2013-11-10 15:06:11
Get Wallet History not done because request is already outstanding | 2013-11-10 15:06:26
Get Wallet History not done because request is already outstanding | 2013-11-10 15:06:41
Get Wallet History not done because request is already outstanding | 2013-11-10 15:06:56
Get Wallet History not done because request is already outstanding | 2013-11-10 15:07:11

[2013-11-10 18:00:51]
Sierra Chart Engineering - Posts: 103520
We are coming out with a new release today and this will be resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-14 12:55:11]
nomenomen - Posts: 7
The problem still persists. I have 1045 build version. Tell me, what does it mean: Get Orders Info not done because request is already outstanding. What request? How to cancel it? Where can I find it?

MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:51:11
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:51:26
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:51:41
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:51:56
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:52:11
MtGox Trading: Get Orders Info not done because request is already outstanding. | 2013-11-14 13:52:26

[2013-11-14 15:11:55]
Sierra Chart Engineering - Posts: 103520
You can ignore those. This just means that the MTGox server has not responded to the most recent Get Orders request. Sierra Chart continuously gets the trading orders from the MTGox server to find the status of them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-14 15:12:06

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