Support Board
Date/Time: Thu, 18 Sep 2025 17:17:42 +0000
Connection Error
View Count: 689
| [2019-01-01 15:28:55] |
| User725607 - Posts: 1 |
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Hello, i can not connect to the Sierrachart/ Datafeed. Error Message: UserName does not exist. |
| [2019-01-01 15:29:07] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2019-01-01 20:44:36] |
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What you actually are referring to is connecting to CQG. Refer to: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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