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Date/Time: Fri, 19 Apr 2024 19:06:23 +0000



Connection Error

View Count: 556

[2019-01-01 15:28:55]
User725607 - Posts: 1
Hello,
i can not connect to the Sierrachart/ Datafeed.
Error Message: UserName does not exist.
[2019-01-01 15:29:07]
Sierra Chart - Max - Posts: 5590
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support
[2019-01-01 20:44:36]
Sierra Chart Engineering - Posts: 104368
What you actually are referring to is connecting to CQG. Refer to:
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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