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Date/Time: Thu, 28 Mar 2024 23:21:06 +0000



SC datafeed - is it available

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[2013-11-08 16:24:52]
User33681 - Posts: 37
Is it available yet to subscribe for users who trade through Infinity Futures?
[2013-11-08 16:28:58]
User33681 - Posts: 37
I'm told that Infinity provided AT charts - what do I need to do to access Sierra Charts?

[2013-11-08 16:53:06]
User33681 - Posts: 37
Just spoke with Infinity - they told me I need to download your SC download and then obtain your datafeed. Also told you offer a 2-week demo for your charting. Can I do the demo and subscribe for your datafeed for this period of time?

[2013-11-08 16:53:08]
Sierra Chart Engineering - Posts: 104368
You need to follow the instructions here to get a direct account:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

And then you need to follow these instructions:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

You can subscribe to the data feed during the Sierra Chart trial. This is no problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-08 16:53:40
[2013-11-08 17:30:33]
User33681 - Posts: 37
I believe when I signed up I never did the free trial - is it possible to do it now?

[2013-11-08 17:56:36]
Sierra Chart - Max - Posts: 5554
Your account has been activated and/or reset.

A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu.
Sierra Chart Support
[2013-11-08 19:14:06]
User33681 - Posts: 37
thank you

I downloaded Sierra Charts from sierracharts.com - lost all the chartbooks set up from the SC download via Infinity Futures. Is there a way to get these back or did I lose them.

Trying to access the SC datafeed - here is a sshot - of the choice made and the top of the chart - there is no (M) after the symbol.

Also the time on the chart only goes to 1:46 a.m. 11/8/13.

I appreciate your help - feel free to remote to me.
Thanks
[2013-11-08 19:28:21]
Sierra Chart Engineering - Posts: 104368
Make sure you follow step 6 here:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

We see that you do not have the correct service selected. You need to select TransAct. Follow the instructions here:
https://www.sierrachart.com/index.php?l=doc/TransAct.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-08 19:31:54]
User33681 - Posts: 37
If I select Transact - isn't the datafeed coming into the charts Transacts and not the Sierra Chart data -

[2013-11-08 19:42:05]
User33681 - Posts: 37
receive error msg - sshot attached
[2013-11-08 19:46:05]
User33681 - Posts: 37
2nd try - error msg - sshot attached
imageSC - 2nd try - error msg.png / V - Attached On 2013-11-08 19:46:03 UTC - Size: 47.87 KB - 451 views
[2013-11-08 19:47:26]
User33681 - Posts: 37
this is the first error msg sshot
imagesc - error msg.png / V - Attached On 2013-11-08 19:47:06 UTC - Size: 28.06 KB - 421 views
[2013-11-08 20:06:17]
Sierra Chart Engineering - Posts: 104368
Be sure to enter your TransAct Username and Password as explained here:
https://www.sierrachart.com/index.php?l=doc/TransAct.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-08 20:16:28]
User33681 - Posts: 37
Thank you - that is exact what I needed to do...

Global settings
Data/Trade Service Settings
Select - Infinity(trading)
add info user for my brokerage account:
userID/pswd/acct number

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