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Date/Time: Fri, 29 Mar 2024 15:16:34 +0000



unstable behavior

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[2018-12-27 18:47:45]
User135907 - Posts: 5
trading system - study subgraph crossover.ID:4
When applied to Fisher Transform it is firing very desirable signals on chart!
it executes reversals on chart perfectly. It will send signals on cash account perfectly.
However, it will sometimes fire signals with (Enabled) set to "YES" and (send trade orders to trade service) set to "No", as well it has fired signals when everything is turned off...

It is currently turned on, all signals on chart are going to message log, as well trade service log....

Very interestingly it simply states in trade service log, "Order action ignored".

Im requesting my platform be restored to normal operation, whatever that may involve and a way to lock my platform to keep out unwanted help! On 3-4 occasions it has taken a position with my hands not touching the computer! With Action request all set to no... There is no way this platform is this unstable.... (2 positions taken and no signal even appeared on chart? That indicates someone having a little fun at my expense.)
Please advise and thank you for building such a beautiful platform!!!!!!!!
[2018-12-27 20:46:25]
Sierra Chart Engineering - Posts: 104368
However, it will sometimes fire signals with (Enabled) set to "YES" and (send trade orders to trade service) set to "No"
When Send Trade Orders to Trade Service is set to No, then the orders will be simulated if Trade Simulation Mode is enabled. This is explained here:
Automated Trading Management: SendOrdersToTradeService

Otherwise, the orders are just ignored.

, as well it has fired signals when everything is turned off...
If the Enabled input is set to No, it cannot submit any orders. You will never convince us otherwise.

(2 positions taken and no signal even appeared on chart?
This can be because the condition which triggered submitting order may no longer be present. You need to look at the order fills on the chart instead:
Trading System Based on Alert Condition: Order Signals and Disappearing Alert Condition Markers

Also your posting is not regarded by us as legitimate. And next time we will just delete a posting like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-27 22:47:06
[2019-10-17 02:10:14]
User135907 - Posts: 5
Built very strong/clean long/short signals on e-mini chart. This (alert condition) verbiage is used to fire signals is a copy paste from alert condition to place arrows on chart.
This was copied from alert condition to place arrow on chart.
=AND(CROSSFROMBELOW(ID37.SG1,ID54.SG1),
AND(ID53.SG1>ID53.SG2))
As well, alert manager shows this signal "true" all thru course of day.(no error messages


Here below is signal (alert condition) to place up arrow onto my chart which is set to fire on close of bar eliminating almost all false signals. (visible bad signals are very limited on clean chart in below link
This was copied from alert condition inside (trading system based on alert condition.
=AND(CROSSFROMBELOW(ID37.SG1,ID54.SG1),
AND(ID53.SG1>ID53.SG2))


Here below is clean chart to clearly see signals generated.

http://www.sierrachart.com/image.php?Image=1571270793348.png

*************

Here below is chart with short signals on a steady downtrend.
There is no long signals placing up lime-green arrows on chart in this steady down trend, yet auto-trade system is placing long buy signals randomly in sim-mode from identical written instructions (white diagonal lines denote many short signals), but short strategy is disabled to clean up chart.

Question; How is it possible for system to place long market orders, when same signal does not place lime-green up arrows on this symmetrically balanced beautiful downtrend.
On far right of chart (2) buy signals (marked white lines) appear to have fills many bars after signals were generated & sent as well are randomly late which is curious!

http://www.sierrachart.com/image.php?Image=1571274579735.png

Please Fix This, help me make this work correctly. My alert conditions are good.
[2019-10-17 19:37:46]
Sierra Chart Engineering - Posts: 104368
Refer to this section here in regards to this:
Automated Trading Management: Troubleshooting Automated Trading System Behavior
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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