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| [2018-12-26 16:07:06] |
| User788415 - Posts: 3 |
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I downloaded a trail version, I am having a very difficult time getting started. I would like to use it but if I can't get some support starting, I have to give up All I need is someone call me, help me get started thanks |
| [2018-12-26 17:51:41] |
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Did you have a question about market data access? Or just in general usage of Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-26 18:15:26] |
| User788415 - Posts: 3 |
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doesn't look like I am going to get any help, SAD |
| [2018-12-26 22:24:20] |
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We can help you for about 10-15 minutes but any further time there would be a cost. Right now you just have a trial account. We are not going to be able to do this today but tomorrow should be all right.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-26 22:25:49
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| [2018-12-28 03:44:41] |
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If you would like a call, make sure your current telephone number is set here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo And let us know when is a good time. But we would only be available in the afternoons or evenings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-28 15:39:01] |
| User788415 - Posts: 3 |
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yes my phone is correc
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| [2019-01-02 14:36:08] |
| John - SC Support - Posts: 31059 |
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We can call you whenever you are available. Let us know when would be a good time to call and what time zone you are in.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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