Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 08 May 2024 15:18:28 +0000
request to activate
View Count: 534
| [2018-12-26 05:22:01] |
| User695273 - Posts: 2 |
|
Hi, another person living in my house (my brother) signed up for the free trial period. I signed up for it as well, but because of the same IP-address, my functionality of Sierra Chart is limited. I cannot connect to any Data Provider (Not enabled in package). Is there any solution? Since this is a different computer and I am a different user, just sharing the same IP because of the same residence. Thanks in advance! Kind regards. |
| [2018-12-26 05:55:35] |
| |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: