Support Board
Date/Time: Sat, 05 Jul 2025 05:37:30 +0000
Forex data suddenly stopped downloading?
View Count: 745
| [2018-12-25 23:10:50] |
| User341752 - Posts: 26 |
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Hello, Sometime around Friday, the Forex data stopped updating and its still continuing to do so. I tried "Delete and Download Data" with no progress. Not sure what else to do, looking for some feedback. Thanks! All the best |
| [2018-12-25 23:38:12] |
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You should have data that ends on Monday(12-24). Not Friday. And there is no active trading at the moment.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-25 23:45:38] |
| User341752 - Posts: 26 |
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Thanks for the response I attached an image to show what I am seeing. Please lend me your feedback |
 Shot 0001.png / V - Attached On 2018-12-25 23:45:05 UTC - Size: 74.41 KB - 271 views Attachment Deleted. |
| [2018-12-26 03:13:02] |
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That looks correct. The cash Forex data that Sierra Chart gets from FXCM is not updating at this time. FXCM is not transmitting any data. We are certain this is just due to the holiday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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