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Date/Time: Thu, 25 Apr 2024 01:59:08 +0000



Symbol settings reverting back to default

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[2018-12-21 19:29:00]
arruga - Posts: 249
Hi there.
There's an issue with my symbol settings; I customize them via global settings--> symbol settings, where I re-define session times... all good. After some time (few days), I open my SierraChart and the settings are back to default (session times back to default)... it's happened already a few times. They keep reverting back to default as though there's an automatic trigger that updates my settings to align with server settings, which is not what I want. Please advise.
Once I edit my symbol settings for all my symbols, is there any way to save them in a settings file so I can reload settings off of it in case they get lost?
Thanks
a
Date Time Of Last Edit: 2018-12-21 19:32:09
[2018-12-22 21:18:17]
Sierra Chart Engineering - Posts: 104368
Refer to:

https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#PreventingAutomaticUpdatingOfSymbolSettings

Global Symbol Settings: Making a Backup of Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-12-23 23:12:49]
arruga - Posts: 249
Thanks for reply.
I believe the first link you sent is pointing to section: #PreventingAutomaticUpdatingOfSymbolSettings, but such section doesn't exist.
What does exist is: "Preventing the Changing of Intraday Chart Session Times", but this does not address the issue I'm having. I have set session times through global settings --> symbol settings, and always want to use those.The problem I'm having is that those session times within global settings--> symbol settings are reverting back to, I can only assume, server settings (as though there was an automatic server update trigger being set somewhere.
[2018-12-23 23:15:15]
Sierra Chart Engineering - Posts: 104368
You were looking at an older page. We have now updated it. Here are the instructions again:

https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#PreventingAutomaticUpdatingOfSymbolSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-23 23:15:31

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