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Date/Time: Sun, 19 May 2024 00:38:05 +0000



Market Depth Historical Graph Question

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[2018-12-19 15:23:26]
RIFT - Posts: 124
Market Depth Historical Graph does not work
[2018-12-19 15:41:09]
Sierra Chart Engineering - Posts: 104368
We are looking into this. It relates to using CTS apparently.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-12-19 15:43:35]
RIFT - Posts: 124
yes, I use CTS
[2018-12-19 18:53:13]
Sierra Chart Engineering - Posts: 104368
Upon further review we are not seeing any problem with CTS and the Market Depth Historical Graph. We were misled because we were using delayed data which does not work properly with CTS in regards to the Market Depth Historical Graph study.

Therefore, refer to the documentation here about this:
Market Depth Historical Graph: Market Depth Historical Graph Not Displaying

If you need further help we would have to look into this with remote assistance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-19 18:54:16
[2018-12-19 19:55:47]
RIFT - Posts: 124
I opened a new intraday chart, set the study "reset defaults" and added, it does not work.
[2018-12-20 03:40:30]
Sierra Chart Engineering - Posts: 104368
Make sure your computer's clock is set accurately:
Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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