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Date/Time: Sun, 19 May 2024 03:16:42 +0000



Cant connect to Poliniex

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[2018-12-19 15:03:52]
User853999 - Posts: 3
Poloniex Crypto Currency Exchange - DTC | Connecting to the server luminar.eu.org. Port 5574 | 2018-12-19 15:00:53
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2018-12-19 15:00:53
DTC Client socket (1) | Connecting to IP: 51.15.136.174. | 2018-12-19 15:00:53
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-19 15:00:54 *

Please advise
Thank you
[2018-12-19 17:33:04]
Sierra Chart Engineering - Posts: 104368
This is being removed. This direct connection is not supported.

For Poloniex market data, refer to:
Cryptocurrency / Bitcoin Data and Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-19 17:33:16
[2018-12-19 18:53:53]
User853999 - Posts: 3
Thanks
When I follow the instructions and connect to Cryptocurrencies Data - DTC I can receive all other cypto exchanges apart from Poloniex.
When I attempt to get symbols from Poloniex I get this error.

SC DTC Data with Market Depth | Sending symbols for exchange request. Exchange: Poloniex.CryptoCurrencyExchange | 2018-12-19 18:48:51
SC DTC Data with Market Depth | Received 0 symbols for symbols exchange (Poloniex.CryptoCurrencyExchange) request. | 2018-12-19 18:48:51

Thanks
[2018-12-20 06:14:19]
Sierra Chart Engineering - Posts: 104368
We have contacted the developer who provides the DTC gateway for that exchange. Their server is currently down. This is the reason for the problem. We will see if we get a response.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-20 06:14:32

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