Support Board
Date/Time: Mon, 06 May 2024 20:28:30 +0000
OCO not handled correctly when using Market If Touched Client
View Count: 615
[2018-12-13 10:00:36] |
User343901 - Posts: 66 |
Hi support When scaling out of an open position which has OCO brackets consisting of a Stop Order and a "Market If Touched CLIENT" order the stop order is not being cancelled and is left as an open order. Settings to reproduce: Stop = Stop Target = MITClient Support Scale Out = True With 1 stop and 1 target and after the position is closed using BUY or SELL button: - Target is cancelled - good - Stop is left open - bad -> results in no position but an open order on the chart With 2 stops and 2 targets and after half the position is closed using BUY or SELL button: - 1x Target is cancelled - good - 1x Stop is left open - bad -> results in open position with 1x OCO and 1x orphaned stop order A screen shot is attached showing the reslut of closing half a position out manually with the BUY or SELL button. This problem behaviour is not seen when using server side Limit or Market If Touched orders for targets. Please confirm and indicate this can be fixed. |
OCO orphan.png / V - Attached On 2018-12-13 09:59:37 UTC - Size: 287.5 KB - 260 views |
[2018-12-13 11:03:59] |
Sierra Chart Engineering - Posts: 104368 |
We see why this happens. We now have it resolved and we will have a new release out in a day or two.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: