Support Board
Date/Time: Fri, 29 Mar 2024 13:17:18 +0000
Lmax XTIUSD currency conversion problem
View Count: 688
[2018-12-11 13:18:35] |
User343901 - Posts: 66 |
Hello The symbol XTIUSD (crude oil spot) on Lmax exchange for some reason is not respecting the Common Profit Loss Currency setting in General Trade Settings. I don't know if there are other problem symbols but the major dollar currency pairs all appear fine at least. I have attached a screen grab showing the issue. The trade window should show GBP values but the P/L is actually the dollar value. You will also see in the Trade Activity Log the P/L values do not have a GBP suffix which further hints at the problem. Could you please look into this to confirm and have this fixed? I also hope you will double check all symbols are behaving as they should with respect to P/L calculations in the correct currency. Many thanks |
Private File |
[2018-12-12 16:21:13] |
User343901 - Posts: 66 |
Hi support Is this being looked into? |
[2018-12-12 19:17:57] |
Sierra Chart Engineering - Posts: 104368 |
This is resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-12-12 19:24:40] |
User343901 - Posts: 66 |
Great, thank you very much!
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