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Date/Time: Fri, 29 Mar 2024 13:17:18 +0000



Lmax XTIUSD currency conversion problem

View Count: 688

[2018-12-11 13:18:35]
User343901 - Posts: 66
Hello

The symbol XTIUSD (crude oil spot) on Lmax exchange for some reason is not respecting the Common Profit Loss Currency setting in General Trade Settings. I don't know if there are other problem symbols but the major dollar currency pairs all appear fine at least. I have attached a screen grab showing the issue. The trade window should show GBP values but the P/L is actually the dollar value. You will also see in the Trade Activity Log the P/L values do not have a GBP suffix which further hints at the problem.

Could you please look into this to confirm and have this fixed? I also hope you will double check all symbols are behaving as they should with respect to P/L calculations in the correct currency.

Many thanks
Private File
[2018-12-12 16:21:13]
User343901 - Posts: 66
Hi support

Is this being looked into?
[2018-12-12 19:17:57]
Sierra Chart Engineering - Posts: 104368
This is resolved.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-12-12 19:24:40]
User343901 - Posts: 66
Great, thank you very much!

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