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Direct MessagesDate/Time: Fri, 19 Apr 2024 06:26:57 +0000
Download failed CQG Charts
View Count: 497
| [2018-12-06 15:12:14] |
| User294224 - Posts: 43 |
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Hi, I have been having difficulty with my charts since moving data feed as they so not update when my platform is not running. I have the Global Settings and have ticked allow support for sierra chart data feed. Do you have any idea what the problem may be? CQG WebAPI | Starting real-time market data updates for: F.US.QOG19. ID: 1 | 2018-12-06 14:55:36 CQG WebAPI | Sending symbol resolution request for F.US.QOG19. ID: 890921 | 2018-12-06 14:55:36 CQG WebAPI | Requesting security definition data for: F.US.QOG19. ID: 1 | 2018-12-06 14:55:36 CQG WebAPI | Using primary service for historical data for F.US.QOG19 | 2018-12-06 14:55:36 Intraday data recording state for symbol F.US.QOG19 is set to download 'Pending'. | 2018-12-06 14:55:36 Delaying start of download for F.US.QOG19 | 2018-12-06 14:55:36 CQG WebAPI | Starting real-time market data updates for: F.US.QUG19. ID: 2 | 2018-12-06 14:55:36 CQG WebAPI | Sending symbol resolution request for F.US.QUG19. ID: 890922 | 2018-12-06 14:55:36 CQG WebAPI | Requesting security definition data for: F.US.QUG19. ID: 2 | 2018-12-06 14:55:36 CQG WebAPI | Using primary service for historical data for F.US.QUG19 | 2018-12-06 14:55:36 Intraday data recording state for symbol F.US.QUG19 is set to download 'Pending'. | 2018-12-06 14:55:36 CQG WebAPI | Starting real-time market data updates for: F.US.QUF19. ID: 3 | 2018-12-06 14:55:36 CQG WebAPI | Sending symbol resolution request for F.US.QUF19. ID: 890923 | 2018-12-06 14:55:36 CQG WebAPI | Requesting security definition data for: F.US.QUF19. ID: 3 | 2018-12-06 14:55:36 CQG WebAPI | Using primary service for historical data for F.US.QUF19 | 2018-12-06 14:55:36 Intraday data recording state for symbol F.US.QUF19 is set to download 'Pending'. | 2018-12-06 14:55:36 CQG WebAPI | Received symbol resolution report for symbol F.US.QOG19. Search Symbol: F.US.QOG19. Request ID: 890921. Contract ID: 8. | 2018-12-06 14:55:36 CQG WebAPI | Requesting market data for F.US.QOG19 | 2018-12-06 14:55:36 CQG WebAPI | Starting real-time market data updates for: F.US.QUS1F19. ID: 4 | 2018-12-06 14:55:36 CQG WebAPI | Sending symbol resolution request for F.US.QUS1F19. ID: 890924 | 2018-12-06 14:55:36 CQG WebAPI | Requesting security definition data for: F.US.QUS1F19. ID: 4 | 2018-12-06 14:55:36 CQG WebAPI | Using primary service for historical data for F.US.QUS1F19 | 2018-12-06 14:55:36 Intraday data recording state for symbol F.US.QUS1F19 is set to download 'Pending'. | 2018-12-06 14:55:36 CQG WebAPI | Received symbol resolution report for symbol F.US.QUG19. Search Symbol: F.US.QUG19. Request ID: 890922. Contract ID: 7. | 2018-12-06 14:55:36 CQG WebAPI | Requesting market data for F.US.QUG19 | 2018-12-06 14:55:36 CQG WebAPI | Received symbol resolution report for symbol F.US.QUF19. Search Symbol: F.US.QUF19. Request ID: 890923. Contract ID: 6. | 2018-12-06 14:55:36 CQG WebAPI | Requesting market data for F.US.QUF19 | 2018-12-06 14:55:36 CQG WebAPI | Received symbol resolution report for symbol F.US.QUS1F19. Search Symbol: F.US.QUS1F19. Request ID: 890924. Contract ID: 5. | 2018-12-06 14:55:36 CQG WebAPI | Requesting market data for F.US.QUS1F19 | 2018-12-06 14:55:36 Requesting market depth updates for: F.US.QOG19 if supported. | 2018-12-06 14:55:38 CQG WebAPI | Requesting market data including full depth for F.US.QOG19 | 2018-12-06 14:55:38 Requesting market depth updates for: F.US.QUF19 if supported. | 2018-12-06 14:55:38 CQG WebAPI | Requesting market data including full depth for F.US.QUF19 | 2018-12-06 14:55:38 Requesting market depth updates for: F.US.QUG19 if supported. | 2018-12-06 14:55:38 CQG WebAPI | Requesting market data including full depth for F.US.QUG19 | 2018-12-06 14:55:38 Requesting market depth updates for: F.US.QUS1F19 if supported. | 2018-12-06 14:55:38 CQG WebAPI | Requesting market data including full depth for F.US.QUS1F19 | 2018-12-06 14:55:38 HD Request # 2 | Downloading Intraday chart data for F.US.QOG19 to the file F.US.QOG19.scid. Service: cqg | 2018-12-06 14:55:40 HD Request # 2 | Download start date-time: 2018-12-06 14:43:55.000 | 2018-12-06 14:55:40 HD Request # 2 | Requesting historical Tick data. | 2018-12-06 14:55:40 HD Request # 2 | Error downloading historical Intraday data for F.US.QOG19. Time and sales data for instrument F.US.QO (corresponding to ID = 8) is not allowed. Result=103. Num Quotes=0 | 2018-12-06 14:55:40 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QOG19 | 2018-12-06 14:55:40 HD Request # 2 | Receiving Intraday data for F.US.QOG19 starting at 2018-12-06 14:55:40 | 2018-12-06 14:55:40 HD Request # 2 | Timestamp of first Intraday data file record written: 2018-12-06 14:55:40 | 2018-12-06 14:55:40 Added 6 Time and Sales records to Intraday data file for F.US.QOG19 after download. | 2018-12-06 14:55:40 HD Request # 2 | Completion time: 0s | 2018-12-06 14:55:40 HD Request # 2 | Intraday data download complete for F.US.QOG19. Unique request ID: 1 | 2018-12-06 14:55:40 Removed historical data download ID 1 | 2018-12-06 14:55:40 Real-time Intraday chart data file updates started for F.US.QOG19 | 2018-12-06 14:55:40 Opened cached Intraday file: C:\SierraChart\Data\F.US.QOG19.scid | 2018-12-06 14:55:40 Intraday chart data file opened for F.US.QOG19 | 2018-12-06 14:55:40 Delaying start of download for F.US.QUG19 | 2018-12-06 14:55:40 HD Request # 3 | Downloading Intraday chart data for F.US.QUG19 to the file F.US.QUG19.scid. Service: cqg | 2018-12-06 14:55:41 HD Request # 3 | Download start date-time: 2018-12-06 14:19:39.000 | 2018-12-06 14:55:41 HD Request # 3 | Requesting historical Tick data. | 2018-12-06 14:55:41 HD Request # 3 | Error downloading historical Intraday data for F.US.QUG19. Time and sales data for instrument F.US.QU (corresponding to ID = 7) is not allowed. Result=103. Num Quotes=0 | 2018-12-06 14:55:41 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QUG19 | 2018-12-06 14:55:41 HD Request # 3 | Completion time: 0s | 2018-12-06 14:55:41 HD Request # 3 | Intraday data download complete for F.US.QUG19. Unique request ID: 2 | 2018-12-06 14:55:41 Removed historical data download ID 2 | 2018-12-06 14:55:41 Real-time Intraday chart data file updates started for F.US.QUG19 | 2018-12-06 14:55:41 Opened cached Intraday file: C:\SierraChart\Data\F.US.QUG19.scid | 2018-12-06 14:55:41 Intraday chart data file opened for F.US.QUG19 | 2018-12-06 14:55:41 HD Request # 4 | Downloading Intraday chart data for F.US.QUF19 to the file F.US.QUF19.scid. Service: cqg | 2018-12-06 14:55:41 HD Request # 4 | Download start date-time: 2018-12-06 14:41:09.000 | 2018-12-06 14:55:41 HD Request # 4 | Requesting historical Tick data. | 2018-12-06 14:55:41 HD Request # 4 | Error downloading historical Intraday data for F.US.QUF19. Time and sales data for instrument F.US.QU (corresponding to ID = 6) is not allowed. Result=103. Num Quotes=0 | 2018-12-06 14:55:42 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QUF19 | 2018-12-06 14:55:42 HD Request # 4 | Completion time: 0s | 2018-12-06 14:55:42 HD Request # 4 | Intraday data download complete for F.US.QUF19. Unique request ID: 3 | 2018-12-06 14:55:42 Removed historical data download ID 3 | 2018-12-06 14:55:42 Real-time Intraday chart data file updates started for F.US.QUF19 | 2018-12-06 14:55:42 Opened cached Intraday file: C:\SierraChart\Data\F.US.QUF19.scid | 2018-12-06 14:55:42 Intraday chart data file opened for F.US.QUF19 | 2018-12-06 14:55:42 HD Request # 5 | Downloading Intraday chart data for F.US.QUS1F19 to the file F.US.QUS1F19.scid. Service: cqg | 2018-12-06 14:55:42 HD Request # 5 | Download start date-time: 2018-12-06 14:19:39.000 | 2018-12-06 14:55:42 HD Request # 5 | Requesting historical Tick data. | 2018-12-06 14:55:42 HD Request # 5 | Error downloading historical Intraday data for F.US.QUS1F19. Time and sales data for instrument F.US.QUS1 (corresponding to ID = 5) is not allowed. Result=103. Num Quotes=0 | 2018-12-06 14:55:42 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QUS1F19 | 2018-12-06 14:55:42 HD Request # 5 | Completion time: 0s | 2018-12-06 14:55:42 HD Request # 5 | Intraday data download complete for F.US.QUS1F19. Unique request ID: 4 | 2018-12-06 14:55:42 Removed historical data download ID 4 | 2018-12-06 14:55:42 Real-time Intraday chart data file updates started for F.US.QUS1F19 | 2018-12-06 14:55:42 Opened cached Intraday file: C:\SierraChart\Data\F.US.QUS1F19.scid | 2018-12-06 14:55:42 Intraday chart data file opened for F.US.QUS1F19 | 2018-12-06 14:55:42 |
| [2018-12-06 17:38:21] |
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These are ICE contracts and for historical data that needs to come from CQG due to ICE rules. You will need to ask your broker to enable your CQG account for historical data for these contracts. Currently this is not the case: HD Request # 4 | Error downloading historical Intraday data for F.US.QUF19. Time and sales data for instrument F.US.QU (corresponding to ID = 6) is not allowed. Result=103. Num Quotes=0 | 2018-12-06 14:55:42 Or alternatively you can activate and pay for the ICE Europe exchange on the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-06 17:39:05
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