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Direct MessagesDate/Time: Fri, 19 Apr 2024 22:31:57 +0000
SC FX Indices not showing candle body
View Count: 519
| [2018-12-04 10:02:00] |
| User300798 - Posts: 23 |
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Hi SC, For the last 2 days the FX indices have not been showing the candle body, only a wick, on historical charts. Intraday charts seem fine. Any help resolving would be appreciated. A couple of screenshots attached. This issue is present across all the FX indices. Many thanks. |
 Sierra Chart 1842 High TF.cht LMAX Demo Trading - DTC 2018-.png / V - Attached On 2018-12-04 10:00:53 UTC - Size: 106.96 KB - 239 views Sierra Chart 1842 High TF.cht LMAX Demo Trading - DTC 2018-.png / V - Attached On 2018-12-04 10:01:19 UTC - Size: 106.96 KB - 228 views Attachment Deleted. |
| [2018-12-04 17:12:25] |
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This will be resolved after the close. It relates to the fact that the historical daily data is not being created for these symbols and we have to resolve that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-12-05 06:40:33] |
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This has now been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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