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Date/Time: Fri, 26 Apr 2024 22:13:20 +0000



Study problems in 1848

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[2018-12-03 09:49:48]
User816220 - Posts: 80
I updated from 1842 to 1848 and hit several problems with my existing chartbooks. The below were all reproduced with fresh charts and chartbooks in safe mode. I tested with ESZ18; spot checks showed other futures and equities symbols were affected as well.

1 - The "Volume Weighted Average Price" study causes the chart to continually reload if "Base on Underlying Data" is set to yes.

2 - Adding the "TPO Profile Chart" study blanks out the chart and x/y axis values.

3 - Adding the "Number Bars" study blanks out the display, but still shows values on the x/y axis.

For #2 and #3, opening the attached chartbook shows:

1. Initial chart loading message
2. Chart displays for a moment
3. Chart reloads once
4. Blank chart as mentioned above
attachment1848.Cht - Attached On 2018-12-03 09:24:12 UTC - Size: 90.12 KB - 302 views
[2018-12-03 15:53:06]
Spinoza - Posts: 62
Yes. I had charts continually reloading too and had to revert to 1842.
[2018-12-03 16:07:16]
Sierra Chart Engineering - Posts: 104368
We are resolving this now. The cause is a very minor issue related to checking for certain types of required data for alert formulas.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2018-12-03 16:07:32

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