Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 01:37:49 +0000



Control Bar Buttons for Chart DOM

View Count: 1168

[2018-11-30 21:44:27]
User835963 - Posts: 18
Hello Support Team,

Could you please look into the non-functionality of some of the control bar buttons, the ones I came across so far are

1-Trade Commands Flatten and cancel, this function never worked when added to a control bar added to a stand-alone trading DOM or Chart trade DOM.

2- Recenter Trade DOM Scales, this function works when added to Stand-alone trading DOM but not when added to Chart DOM.

Kindest Regards,
[2018-11-30 21:52:14]
Sierra Chart Engineering - Posts: 104368
1. They might not be working in the version you are running but if you update to the prerelease they should.

2. We will solve this in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-30 23:39:17]
User835963 - Posts: 18
thank you for your quick response, you guys are the best.

I just updated to the current prerelease 1847, however, the trade Commands Flatten and cancel still do not work, if you could please include it in the list of things to look into whenever time permits, would be greatly appreciated.

Regards,
[2018-12-01 09:54:18]
Sierra Chart Engineering - Posts: 104368
You will need to enable Trade >> Trading Keyboard Shortcuts Enabled for these commands.

Otherwise, we have verified that the control bar button Trade Flatten and Cancel does work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-12-01 09:54:32

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account