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Direct MessagesDate/Time: Sun, 05 May 2024 19:18:53 +0000
Sub Instance with teletrader not working
View Count: 596
| [2018-11-29 17:22:07] |
| smeb - Posts: 10 |
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Hello, When I try to create a new instance (using File > New Instance) with the "Teletrader" service settings I get the error : DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11094 | 2018-11-29 17:17:48
DTC Client socket (1) | Creating socket. | 2018-11-29 17:17:48 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-11-29 17:17:48 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-11-29 17:17:49 * DTC Client socket (1) | Signaling to core to close socket | 2018-11-29 17:17:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-11-29 17:17:49 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-29 17:17:49 DTC Client socket (1) | Closed. | 2018-11-29 17:17:49 DTC - Sub Instance | Disconnected. | 2018-11-29 17:17:49 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-11-29 17:17:49 Also "netstat na" does not show the port. If I connect to "All Services", and I create a new instance with "New Instance", then it's connect normally. And netstat shows the port as "LISTENING" and "ESTABLISHED". Now the weird thing, if I launch SC, connect to "All Services", launch the sub instance, then change the main instance to "Teletrader", then it is working in the sub instance as well. Is this normal ? Is this supposes to be working with teletrader or not ? Thank you for your help |
| [2018-11-29 18:48:45] |
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It makes sense there would be an issue with this. We would have to look at if this is the correct behavior but Teletrader does not allow sub instances.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-29 18:48:59
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| [2018-11-29 22:41:49] |
| smeb - Posts: 10 |
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ok thank you for your response. So I need to ask teletrader to upgrade my plan to be able to connect 2 sierra chart instance is this correct ? |
| [2018-11-30 05:07:21] |
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Yes if they can do that. And if they can allow two connections, what needs to happen is you then need to have two separate installed copies of Sierra Chart each one connected to Teletrader probably using a different username.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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