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Date/Time: Fri, 19 Apr 2024 22:27:40 +0000



tying t trade nyse stocks

View Count: 597

[2018-11-29 00:02:00]
jackdaddy - Posts: 10
hello support, i have been trying to figure out how to trade regular stocks through sierra with my td account and finally got it working for about 20 min then data disconnected, also when i change back from td account to my cts t4 fix it still will not connect on my laptop.
i have another computer at work that i did not attempt a log in to td and connection is in tact.
Thanks guys
[2018-11-29 20:53:59]
Sierra Chart Engineering - Posts: 104368
Refer to the TD Ameritrade setup instructions here:

https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions

You need to set the Streamer Address Override to be able to get the connection to TD Ameritrade.

If you have trouble connecting to CTS provide the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-29 20:58:54
[2018-12-01 14:55:03]
jackdaddy - Posts: 10
Reading Internal Order ID file. | 2018-12-01 09:48:19
Reading Trade Orders file. | 2018-12-01 09:48:19
Reading Trade Positions file. | 2018-12-01 09:48:19
Listening on UDP port 22904. | 2018-12-01 09:48:19
Software version: 1738 64-bit | 2018-12-01 09:48:19
Usage end date: 2019-01-01 | 2018-12-01 09:48:19
Enabled for: Advanced Features. | 2018-12-01 09:48:19
Enabled for: Sierra Chart Historical Data Service. | 2018-12-01 09:48:19
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-12-01 09:48:19
Current selected Data/Trading service: CTS T4 FIX | 2018-12-01 09:48:19
Chart Update Interval: 500 | 2018-12-01 09:48:19
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-12-01 09:48:19
2018-12-01 09:48:18 Local computer time | 2018-12-01 09:48:19
2018-12-01 14:48:18 Local computer time in UTC | 2018-12-01 09:48:19
2018-12-01 09:48:18 Local computer time in SC Time Zone | 2018-12-01 09:48:19
2018-12-01 14:48:16 Server time in UTC | 2018-12-01 09:48:19
Local computer UTC time and Server UTC time difference: 2 seconds. | 2018-12-01 09:48:19
Program path: C:\SierraChart\ | 2018-12-01 09:48:19
Data Files path: C:\SierraChart\Data\ | 2018-12-01 09:48:19
OS Version Number: 6.1 | 2018-12-01 09:48:19
Locale Setting: C | 2018-12-01 09:48:19

Created the DTC Protocol server. | 2018-12-01 09:48:19
DTC Protocol Server listening on port 11099. | 2018-12-01 09:48:19
Created the DTC Protocol historical data server. | 2018-12-01 09:48:19
HD Server Manager | Listening on port 11098 | 2018-12-01 09:48:19
Checking for new symbol settings for service code cts | 2018-12-01 09:48:19
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-12-01 09:48:19
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-12-01 09:48:19
Symbol settings are up-to-date for cts | 2018-12-01 09:48:19
Received 5 login tokens. | 2018-12-01 09:48:19
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-12-01 09:48:21
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-12-01 09:48:21
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-12-01 09:48:24
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-12-01 09:48:26
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-12-01 09:48:26
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-12-01 09:48:26
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-01 09:48:26
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-12-01 09:48:26

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:29
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:29
CTS FIX socket (6) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:29
CTS FIX socket (6) | Connecting to IP: 74.201.6.106. | 2018-12-01 09:48:29
CTS FIX socket (6) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:30 *
CTS FIX socket (6) | Initiating close of socket by core. | 2018-12-01 09:48:30
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:30
CTS FIX socket (6) | Closed. | 2018-12-01 09:48:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:30
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:30
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:30
ES.20181200.CME_Eq [CB] 1 Day #1 | Reloading chart. | 2018-12-01 09:48:32
ES.20181200.CME_Eq [CB] 1 Day #1 | Performing historical Daily data download for symbol ESZ18 starting at last date in file. | 2018-12-01 09:48:32
ES.20181200.CME_Eq [CB] 1 Day #1 | Waiting for historical downloads to complete with the IDs: 1, | 2018-12-01 09:48:33
ES.20181200.CME_Eq [CB] 1 Day #6 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq [CB] 1 Day #6 | Waiting for historical downloads to complete with the IDs: 1, | 2018-12-01 09:48:33
$VIX 2 Min 30 Sec #10 | Reloading chart. | 2018-12-01 09:48:33
TICK-NYSE 2 Min 30 Sec #9 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 1 Min #2 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 2 Min 30 Sec #8 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 60 Min #5 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 1 Day #13 | Reloading chart. | 2018-12-01 09:48:33
ES.20180900.CME_Eq 30 Min #11 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 15 Min #4 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq 1.00 Range #7 | Reloading chart. | 2018-12-01 09:48:33
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Reloading chart. | 2018-12-01 09:48:34
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Waiting for historical downloads to complete with the IDs: 1, | 2018-12-01 09:48:34
ADR-SP 10 Min #12 | Reloading chart. | 2018-12-01 09:48:34
SPX500 30 Min #14 | Reloading chart. | 2018-12-01 09:48:34
HD Request # 2 | Downloading Historical Daily chart data for ESZ18. Starting date: 2018-11-28. Service: cts | 2018-12-01 09:48:34
Historical data download counter reset. | 2018-12-01 09:48:34
HD Request # 2 | Requesting historical Daily data for ESZ18 starting at 2018-11-27 | 2018-12-01 09:48:34
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Creating socket. Using TLS 1.2. | 2018-12-01 09:48:34
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Connecting to IP: 88.99.0.216. | 2018-12-01 09:48:34
Chart #9 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:34
Chart #9 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:34
Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2018-12-01 09:48:35
HD Request # 3 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2018-12-01 09:48:35
HD Request # 3 | Download start date-time: 2018-11-28 19:18:09.000 | 2018-12-01 09:48:35
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2018-12-01 09:48:35

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:35
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:35
Socket (8) | Creating socket. | 2018-12-01 09:48:35
Socket (8) | Connecting to IP: 192.81.56.146. | 2018-12-01 09:48:35
ES.20181200.CME_Eq 2 Min 30 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:35
HD Request # 3 | Setting DTC encoding to Binary VLS | 2018-12-01 09:48:35
HD Request # 3 | Sending historical data logon request message. | 2018-12-01 09:48:35
CTS FIX socket (9) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:35
CTS FIX socket (9) | Connecting to IP: 74.201.6.106. | 2018-12-01 09:48:35
HD Request # 3 | Requesting Intraday data. Start date-time: 2018-11-28 19:18:09. Record interval: 1. Symbol: TICK-NYSE | 2018-12-01 09:48:35
HD Request # 3 | Decompressing data. | 2018-12-01 09:48:35
Intraday data recording state for symbol ES.20180900.CME_Eq is set to download 'Pending'. | 2018-12-01 09:48:35
Intraday data recording state for symbol ADR-SP is set to download 'Pending'. | 2018-12-01 09:48:35
HD Request # 3 | Receiving Intraday data for TICK-NYSE starting at 2018-11-28 19:18:09 | 2018-12-01 09:48:35
HD Request # 3 | Timestamp of first Intraday data file record written: 2018-11-28 19:18:09 | 2018-12-01 09:48:35
Using Bid/Ask average for last trade price for SPX500 | 2018-12-01 09:48:35
Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2018-12-01 09:48:35
HD Request # 3 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2018-12-01 09:48:35
Socket (8) | Initiating close of socket by core. | 2018-12-01 09:48:35
Socket (8) | Shutdown started. Waiting for graceful close. | 2018-12-01 09:48:35
Historical data download thread signaled to stop. | 2018-12-01 09:48:35
HD Request # 3 | Received 99957 records from 2018-11-28 19:18:09 to 2018-11-30 18:59:59 (47.7 hours) and wrote 99957 records for TICK-NYSE | 2018-12-01 09:48:35
HD Request # 3 | Completion time: 1s | 2018-12-01 09:48:35
HD Request # 3 | Intraday data download complete for TICK-NYSE. Unique request ID: 2 | 2018-12-01 09:48:35
Removed historical data download ID 2 | 2018-12-01 09:48:35

HD Request # 4 | Downloading Intraday chart data for ES.20180900.CME_Eq to the file ES.20180900.CME_Eq.scid. Service: cme | 2018-12-01 09:48:35
HD Request # 4 | Download start date-time: 2018-09-21 09:29:59.000 | 2018-12-01 09:48:35
HD Request # 4 | Using server: ds7.sierracharts.com port 10150 | 2018-12-01 09:48:35
Socket (10) | Creating socket. | 2018-12-01 09:48:36
Socket (10) | Connecting to IP: 8.18.161.133. | 2018-12-01 09:48:36
Socket (8) | Socket gracefully closed by remote side. | 2018-12-01 09:48:36
Socket (8) | Closed. | 2018-12-01 09:48:36
HD Request # 4 | Setting DTC encoding to Binary VLS | 2018-12-01 09:48:36
HD Request # 4 | Sending historical data logon request message. | 2018-12-01 09:48:36
HD Request # 4 | Requesting Intraday data. Start date-time: 2018-09-21 09:29:59. Record interval: 1. Symbol: ESU18 | 2018-12-01 09:48:36
HD Request # 4 | Decompressing data. | 2018-12-01 09:48:36
HD Request # 4 | Receiving Intraday data for ES.20180900.CME_Eq starting at 2018-09-21 09:29:59 | 2018-12-01 09:48:36
HD Request # 4 | Timestamp of first Intraday data file record written: 2018-09-21 09:29:59 | 2018-12-01 09:48:36
Socket (10) | Initiating close of socket by core. | 2018-12-01 09:48:36
HD Request # 4 | Historical data for ES.20180900.CME_Eq is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2018-12-01 09:48:36
Socket (10) | Shutdown started. Waiting for graceful close. | 2018-12-01 09:48:36
Historical data download thread signaled to stop. | 2018-12-01 09:48:36
HD Request # 4 | Received 1 record from 2018-09-21 09:29:59 to 2018-09-21 09:29:59 (0.0 seconds) and wrote 1 record for ES.20180900.CME_Eq | 2018-12-01 09:48:36
HD Request # 4 | Completion time: 0s | 2018-12-01 09:48:36
HD Request # 4 | Intraday data download complete for ES.20180900.CME_Eq. Unique request ID: 3 | 2018-12-01 09:48:36
Removed historical data download ID 3 | 2018-12-01 09:48:36

HD Request # 5 | Downloading Intraday chart data for ADR-SP to the file ADR-SP.scid. Service: statscalc | 2018-12-01 09:48:36
HD Request # 5 | Download start date-time: 2018-11-28 19:18:09.000 | 2018-12-01 09:48:36
HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2018-12-01 09:48:36
Socket (10) | Socket gracefully closed by remote side. | 2018-12-01 09:48:36
Socket (10) | Closed. | 2018-12-01 09:48:36
Socket (11) | Creating socket. | 2018-12-01 09:48:36
Socket (11) | Connecting to IP: 65.182.172.42. | 2018-12-01 09:48:36
HD Request # 5 | Setting DTC encoding to Binary VLS | 2018-12-01 09:48:36
HD Request # 5 | Sending historical data logon request message. | 2018-12-01 09:48:36
HD Request # 5 | Requesting Intraday data. Start date-time: 2018-11-28 19:18:09. Record interval: 1. Symbol: ADR-SP | 2018-12-01 09:48:36
Chart #13 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
HD Request # 5 | Decompressing data. | 2018-12-01 09:48:36
Chart #13 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
HD Request # 5 | Receiving Intraday data for ADR-SP starting at 2018-11-28 19:18:09 | 2018-12-01 09:48:36
Chart #9 has tagged chart #7 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
Chart #9 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
HD Request # 5 | Timestamp of first Intraday data file record written: 2018-11-28 19:18:09 | 2018-12-01 09:48:36
ES.20181200.CME_Eq 1.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
HD Request # 2 | Receiving historical Daily data for ESZ18 starting at 2018-11-28 | 2018-12-01 09:48:36
HD Request # 2 | Writing historical Daily data to the file ESZ18.dly | 2018-12-01 09:48:36
HD Request # 2 | Received 4 records from 2018-11-28 00:00:00 to 2018-11-30 00:00:00 (3.0 days) and wrote 3 records for ESZ18 | 2018-12-01 09:48:36
HD Request # 2 | Completion time: 2s | 2018-12-01 09:48:36
HD Request # 2 | Daily data download complete for ESZ18. Unique request ID: 1 | 2018-12-01 09:48:36
Removed historical data download ID 1 | 2018-12-01 09:48:36

CTS FIX socket (9) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:36 *
CTS FIX socket (9) | Initiating close of socket by core. | 2018-12-01 09:48:36
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:36
CTS FIX socket (9) | Closed. | 2018-12-01 09:48:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:36
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:36
Socket (11) | Initiating close of socket by core. | 2018-12-01 09:48:36
Socket (11) | Shutdown started. Waiting for graceful close. | 2018-12-01 09:48:36
HD Request # 5 | Historical data for ADR-SP is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2018-12-01 09:48:36
Historical data download thread signaled to stop. | 2018-12-01 09:48:36
HD Request # 5 | Received 99955 records from 2018-11-28 19:18:09 to 2018-11-30 18:59:59 (47.7 hours) and wrote 99955 records for ADR-SP | 2018-12-01 09:48:36
HD Request # 5 | Completion time: 0s | 2018-12-01 09:48:36
HD Request # 5 | Intraday data download complete for ADR-SP. Unique request ID: 4 | 2018-12-01 09:48:36
Removed historical data download ID 4 | 2018-12-01 09:48:36

HD Request # 6 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2018-12-01 09:48:36
HD Request # 6 | Download start date-time: 2018-11-28 19:18:10.000 | 2018-12-01 09:48:36
HD Request # 6 | Using server: ds4.sierracharts.com port 10150 | 2018-12-01 09:48:36
Socket (12) | Creating socket. | 2018-12-01 09:48:36
Socket (12) | Connecting to IP: 192.81.56.146. | 2018-12-01 09:48:36
Socket (11) | Socket gracefully closed by remote side. | 2018-12-01 09:48:36
Socket (11) | Closed. | 2018-12-01 09:48:36
ES.20181200.CME_Eq 2 Min 30 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
HD Request # 6 | Setting DTC encoding to Binary VLS | 2018-12-01 09:48:36
HD Request # 6 | Sending historical data logon request message. | 2018-12-01 09:48:36
HD Request # 6 | Requesting Intraday data. Start date-time: 2018-11-28 19:18:10. Record interval: 1. Symbol: SPX500 | 2018-12-01 09:48:36
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:36
HD Request # 6 | Decompressing data. | 2018-12-01 09:48:36
ES.20181200.CME_Eq 60 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 1 Day #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 1 Day #6 | Reloading chart. | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 1 Day #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 1 Day #1 | Reloading chart. | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2018-12-01 09:48:36
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Reloading chart. | 2018-12-01 09:48:36
HD Request # 6 | Receiving Intraday data for SPX500 starting at 2018-11-28 19:18:10 | 2018-12-01 09:48:37
HD Request # 6 | Timestamp of first Intraday data file record written: 2018-11-28 19:18:10 | 2018-12-01 09:48:37
Socket (12) | Initiating close of socket by core. | 2018-12-01 09:48:37
Socket (12) | Shutdown started. Waiting for graceful close. | 2018-12-01 09:48:37
HD Request # 6 | Historical data for SPX500 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2018-12-01 09:48:37
Historical data download thread signaled to stop. | 2018-12-01 09:48:37
HD Request # 6 | Received 83499 records from 2018-11-28 19:18:10 to 2018-11-30 16:14:59 (44.9 hours) and wrote 83499 records for SPX500 | 2018-12-01 09:48:37
HD Request # 6 | Completion time: 1s | 2018-12-01 09:48:37
HD Request # 6 | Intraday data download complete for SPX500. Unique request ID: 5 | 2018-12-01 09:48:37
Removed historical data download ID 5 | 2018-12-01 09:48:37

Socket (12) | Socket gracefully closed by remote side. | 2018-12-01 09:48:37
Socket (12) | Closed. | 2018-12-01 09:48:37
ES.20181200.CME_Eq [CB] 1 Day #6 | Reloading chart. | 2018-12-01 09:48:37
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Reloading chart. | 2018-12-01 09:48:38

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:39
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:39
CTS FIX socket (13) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:40
CTS FIX socket (13) | Connecting to IP: 74.201.6.74. | 2018-12-01 09:48:40
CTS FIX socket (13) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:41 *
CTS FIX socket (13) | Initiating close of socket by core. | 2018-12-01 09:48:41
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:41
CTS FIX socket (13) | Closed. | 2018-12-01 09:48:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:41
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:41
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:41

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:44
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:44
CTS FIX socket (14) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:44
CTS FIX socket (14) | Connecting to IP: 74.201.6.74. | 2018-12-01 09:48:44
CTS FIX socket (14) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:46 *
CTS FIX socket (14) | Initiating close of socket by core. | 2018-12-01 09:48:46
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:46
CTS FIX socket (14) | Closed. | 2018-12-01 09:48:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:46
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:46
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:46
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:46

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:49
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:49
CTS FIX socket (15) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:49
CTS FIX socket (15) | Connecting to IP: 69.44.110.74. | 2018-12-01 09:48:49
CTS FIX socket (15) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:50 *
CTS FIX socket (15) | Initiating close of socket by core. | 2018-12-01 09:48:50
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:50
CTS FIX socket (15) | Closed. | 2018-12-01 09:48:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:50
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:50
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:50
Chart #1 has tagged chart #3 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #7 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #3 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #7 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
Chart #1 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
ES.20181200.CME_Eq 2 Min 30 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
ES.20181200.CME_Eq 60 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:51
ES.20181200.CME_Eq [CB] 1 Day #1 | Reloading chart. | 2018-12-01 09:48:52
ES.20181200.CME_Eq 1.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:52
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:48:53

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:53
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:53
CTS FIX socket (16) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:53
CTS FIX socket (16) | Connecting to IP: 69.44.110.74. | 2018-12-01 09:48:53
CTS FIX socket (16) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:54 *
CTS FIX socket (16) | Initiating close of socket by core. | 2018-12-01 09:48:54
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:54
CTS FIX socket (16) | Closed. | 2018-12-01 09:48:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:54
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:54
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:54

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:57
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:57
CTS FIX socket (17) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:57
CTS FIX socket (17) | Connecting to IP: 69.44.110.74. | 2018-12-01 09:48:57
CTS FIX socket (17) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:58 *
CTS FIX socket (17) | Initiating close of socket by core. | 2018-12-01 09:48:58
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2018-12-01 09:48:58
CTS FIX socket (17) | Closed. | 2018-12-01 09:48:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-12-01 09:48:58
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:58
CTS T4 FIX | Disconnected. | 2018-12-01 09:48:58
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-12-01 09:48:58
File >> Disconnect selected. | 2018-12-01 09:49:00
CTS T4 FIX | Disconnected. | 2018-12-01 09:49:00
Chart #1 has tagged chart #3 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #7 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #3 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #5 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #7 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
Chart #1 has tagged chart #8 for full recalculation. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
ES.20181200.CME_Eq 1.00 Range #7 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
ES.20181200.CME_Eq [CB] 2 Min 30 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
ES.20181200.CME_Eq 2 Min 30 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
ES.20181200.CME_Eq 60 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: ES_Book.cht | 2018-12-01 09:49:07
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Received socket Close event. | 2018-12-01 09:51:36
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Socket gracefully closed by remote side. | 2018-12-01 09:51:36
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Initiating close of socket by core. | 2018-12-01 09:51:36
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-12-01 09:51:36
HTTPS connection to historicaldata.sierrachart.com:443 (7) | Closed. | 2018-12-01 09:51:36

this was attempting to log into cts, thank you
[2018-12-03 02:16:00]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-12-01 09:48:49
CTS T4 FIX | Firm: AMP | 2018-12-01 09:48:49
CTS FIX socket (15) | Creating socket. Using TLS 1.0. | 2018-12-01 09:48:49
CTS FIX socket (15) | Connecting to IP: 69.44.110.74. | 2018-12-01 09:48:49
CTS FIX socket (15) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-12-01 09:48:50 *

Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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